If you really want to save money, be ruthless - what you could live without? They flatly refused to do any sort of deal. When you call that number your Sky expert will guide you through the options available, but Sky Cinema is pretty simple anyway. Contact Customer Services on 03442 411 653 for general queries with your service. All rights reserved. If you want to learn more about Sky Cinema then please visit our Sky Cinema page. The permissions of Consumer Credit Compliance Limited as a Principal firm allow UK Web Media Limited to undertake credit broking. They also have a couple of Sky contact email addresses to choose from: independent customers can contact [emailprotected] and group/multi-site customers can contact [emailprotected]. Phone calls tend to be quicker, but not everyone is comfortable speaking on the phone. If you are looking for a new broadband deal, check out the great options availble through Selectra. Sky will confirm if this is the case when you book your move with them. extra phone calls, extra films etc). At the time of writing, a weekday visit is 50 and weekend visits are 65. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! This can be a good way of getting better value for money. If the easy options above dont appeal to you and youre out of your 12-month minimum contract, why not haggle and keep your favourite channels? For example: -. If you're one of the remaining four out of ten calls, take a look at how to contact Sky if you have a complaint. You may not be aware, but on the Sky website, theres an area that offers cheaper deals for existing customers. . Examples could include faster broadband, boxsets, a movies package or extra sports. More information and review your options. If you need to speak to someone directly you will be able to do it with this number. However, if you dont already have an account with Sky, you will likely be directed to the sales team, which takes calls from 8.45am to 8pm. My 50% reduction runs out next month: best they are offering (so far) is 40% reduction for 10 months, with a 1 year contract. Total credit - 624; Length of agreement - 48 months; Interest rate fixed - 0%; APR representative - 0% However, it will usually be equal to how much you would pay if you stayed with Sky for the rest of your contract. If we are talking about a Sky TV Package ( 21.64 per month left) would add a total of 129.84 penalty fee for early exit. Company No. Tell them you want to leave and explain the reasons why. Independent customers from the Republic of Ireland can reach them at 0818 719 883 instead. They seem to use their main Twitter account more as a means of advertising upcoming TV content, but they do have a dedicated Sky Help Team account where you can get support from an adviser from 8.30am to 11pm on weekdays and 9am to 9pm at weekends. Online exclusive. With Cable.co.uk, you can receive special offers for Sky services that you wont find listed in its current deals on Sky.com. You can call this line on 0344 241 0333. Skys Twitter account is staffed from 8.30am to 9pm on weekdays, and from 9am to 9pm on weekends. The first way to consider is through arranging a callback via their website, for which youll need to provide: If you prefer, they also offer a live chat service through which you can speak with one of their agents and save yourself filling out a couple of the above boxes. You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements. Sky Support Email. To find a more specific broadband contact method, you can navigate to the Sky Help pages where you will be presented with a customised phone number for your query or links to a Live Chat and to the Sky Community for answers. If you are unsure a good Sky TV contact number is the general queries one 0333 7591 018, available from 8.30am to 11.30pm every day. Copyright 2017 DigitalPlans.co.uk. If you can't get through to anyone on those numbers then the automated number will direct you to the online help which can be found at Sky Help. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Take a look at how you can tell Sky you want to cancel and end up with a discount of as much as 60%. Providers usually go by address too, so cancelling your account under your name and having someone else you live with try and sign up asa new Sky customer unfortunately wont work either. Lets face it, paid TV isnt an essential service and one that many of us should be willing to ditch if we are struggling financially. - to discover its offerings, but here are some key areas to consider while youre here: *Subject to status and individual circumstance. Find out how he went from worrying about debt every night to finally being able to give up his 20-year career in the Civil Service. Thanks. The choice is entirely yours! This includes a BSL Live Sign service, where a qualified interpreter will join you via webcam to support your customer service query. 0870 numbers are charged, and it can vary depending on whether you call from a landline or mobile. Then dont. I get the lot including ultimate on demand and BT Sports for 58.50 a month, that box sets, sky sports, movies, sky q experience, kids etc. Once you know this, it gives you a bit more to haggle with. You wont get a load of tiers or anything, and Sky Cinema comes with HD as standard. Please note that we are only able to assist with upgrades and new sales. If this is the case, or if you have not received a resolution after eight weeks from when you first sent the complaint, you can escalate your complaint to the Communications and Internet Services Adjudication Scheme (or CISAS), an independent organisation. Isleworth Contacted Sky and best offer was 49 pm. Remember though, you may have to pay an early cancellation fee if you're still within your contract. "Do all you people who get these amazing deals have quite a hefty bundle with Sky to start with?". You can also direct your complaint to the general customer services number, above. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We have a range of ways to get in touch for new and existing customers. Most mobile and landline bundles will include calls to 0333 numbers, though this is not a freephone service. This will then give you the options for new customers, including Sky Glass,Sky Streamand Sky Broadband. Live chat avoids this, although it can be much slower, with agents taking minutes to answer simple questions. 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You can also use Relay UK (previously Next Generation Text Service) with Skys customer service lines, aiding your experience if you have hearing or speech difficulties. Now, if you fancy the simplest way to save money on your Sky bill, its by cutting the channels you watch. Sky customers can cancel by calling customer service on 03337 590 958 or using the chat function on the website. For more information read our guide, Sky Stream cost & packages | Everything you need to know. Youll probably need to say that youre thinking of leaving Sky to unlock the best deals. If your complaint is about something youve seen on Sky TV, you can ring the specific viewer complaints line on 0344 241 0265. This is the one Sky contact number constantly referred to as being dedicated to customer service. That is if a Sky contact number is available, because on some Sky Help pages there is no option to speak with a human - by phone or live chat. Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointments. If youre happy to do this, it can unlock better discounts. You'll find handy guides that deal with all kinds of issues and queries below. You were a new customer once, and I'm sure also enjoyed some great discounted benefits for joining Sky. The discount Sky offers is generally in the region of 40-50% and sometimes I also receive a credit to my account. When you call for a new Sky Mobile deal, our experts will help yougo through the various offers on new smartphones and monthly plans, as well as any offers on Sky Mobile SIMs. Alternatively, they can email Sky at mysky@sky.uk. 0333 7591 018. They send updates and a signal to your Sky box and not much else. Received a call and email asking for me to stay but with no better offer. Should you want to find out more online about Sky Sports then please visit ourSky Sports page. You can call the Sky cancellation contact number on 0333 759 3506. The Virtual Assistant will then direct you to relevant resources, with a button to sign in to live chat, if applicable. We use online advertising to help consumers get the best from their phone and broadband services. You can cancel by giving 31 days notice. 18 month contract. Decide if you are willing to accept an upgraded package for the same price. Free ad-skip is included in all the Sky Stream deals below for 18 months, which will allow you to fast forward through any adverts while you're watching your favourite catch-up and On Demand TV streaming services, such as ITV X and 4oD. You have a number of options with Sky Sports, including the full Sky Sports package including Sky Sports Premier League and Sky Sports F1. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Contact us. Unauthorised use and/or duplication of this material without express and written permission from this sites author and/or owner is strictly prohibited. I've bought a Humax box for around 80 simply so that we aren't totally reliant on Broadband. Alternatively, another Sky contact number that is often linked to complain requests is 0333 7591 450 and it should be available at the same times as general Sky contact number. To cancel your Sky subscription, call 03337 590 958. We work alongside Sky to help new and existing customers get what they need, so you can be confident that we're giving you accurate and up-to-date information. Sky ranks second best in terms of satisfaction with complaints handling, leaving around 6/10 callers feeling satisfied. If you press *99 when prompted "almost immediately" according to Snowypotato you'll get to navigate via touch-tone only, bypassing the "you can say". All these new features of recording 8 channels etc. Research the deals, discounts and codes that Sky and its competitors offer to act as a basis for negotiation.