GLENDALE, Calif. (KABC) -- Glendale water and power is offering new ways for customers to save on their water bill while adjusting to the ongoing drought in California. GWP's New & Improved Customer Service Portal is Now Available! Register or log in to your MYGWP account to set up Auto Pay. 262 megawatts (MW) of new combined cycle and combustion turbine units . There is also an Account Contact tab where you can enter your email address. Please contact GWP to discuss the possibility of joining your accounts for ease in viewing under one username. The MYGWP portal can be accessed from any device including phones and tablets. Government Departments Glendale Water and Power Residential Customers How to Pay Your GWP Bill. Bring your utility bill or have your account number handy to use the kiosk. Utility bill payments how, where, and when you prefer. Phone Customer Care (855) 550-4497; Phone Phone Payments (855) 798-1539; Fax Fax (818) 240-9418; GWPCustomerService@glendaleca.gov DROPBOX - We also have a drop box in the same area for payments by check or money order. Energy-efficient upgrades include: exterior lighting, interior lighting, refrigeration, and more! Glendale Water & Power is excited to announce the launch of MYGWP, their new and improved billing and payment portal. If you prefer receiving paper bills, you may make the change once you log-in to your account. City of Glendale | All Rights Reserved | Powered by, Make a one-time payment fast without registering, Pay using your preferred device desktop, tablet or smartphone, Visa, Mastercard, Discover, and American Express. The kiosk accepts cash, debit, and credit card payments. Glendale Water & Power is a municipal utility that serves Glendale, CA. Glendale Water and Power consumers deal with outages averaging 55.87 minutes per incident, with around 0.75 outages each year. MYGWP Frequently Asked Questions. The new bill payment system includes an improved user experience and a Pay Now feature that allows you to make a quick payment without having to register for an online account. The electricity generated in the company's power plants made up 9.96% of the electricity sourced by the company and the purchase of wholesale electricity made up an additional 92.36%. Utility bill payments how, where, and when you prefer. Please enable JavaScript in your browser for a better user experience. Glendale Water and Power's energy loss due to business operations. Under the CEC's Power Source Disclosure Program, GWP is required to disclose to its retail consumers about the energy resources used to provide electricity service, as well as the greenhouse gas emissions intensity associated with its retail electricity portfolio through an annual Power Content Label. THE PAYMENT KIOSK IS NOW ACCEPTING DEBIT AND CREDIT CARD PAYMENTS. Phone Customer Care (855) 550-4497; Phone Phone Payments (855) 798-1539; The state average for energy loss is 2.87% and the US average is 2.45%. GWP's Customer Service counter hours are: WEBSITE DESIGN BY GRANICUS - Connecting People and Government. Length & Frequency of Glendale Water and Power's Power Outages. Font Size: +-Share & Bookmark Share & Bookmark, Press Enter to show all . Create artwork portraying the theme "Being Water Wise Is" along with a short water message written on the artwork for a chance to be featured in MWD's 2024 Calendar and win a $100 Amazon Gift Card! Pay Your Bill Online - Save paper and stamps. ", El Camino HS academic decathlon team wins national championship, May Day rallies underway in downtown LA to fight for worker rights, Suspect in stolen vehicle causes massive pileup in San Bernardino. Payment arrangements must be submitted and approved prior to disconnection of service. OPOWER - View your near real-time electric usage online. Glendale Water & Power is a municipal utility that serves Glendale, CA. Pay By Mail - Mail your payment in the envelope enclosed with each GWP bill. Glendale Water and Power is the 383rd largest provider out of 3509 electricity companies in the United States based on total megawatt hours sold. Pay Your Way. The state average bundled bill is $151.68 and the national average is $151.68. Senate Bill 350 (de Len, Chapter 547, Statutes of 2015), (Public Utilities Code Section 962 1) . Walk-up customers may now use the credit card feature on the payment kiosk located just outside the first-floor lobby of City Hall. Glendale Water & Power Show/Hide. We provide our customers with reliable and sustainable water, and power services that are cost effective and innovative. If you have multiple accounts with us, any one account will do. The kiosk is open 24/7, 365 days per year and your payment will be immediately applied to your account. - Drop off your payment at the main entrance and at the end of the driveway at 141 N. Glendale Ave. Glendale, CA 91206. Do you need help with your electric bill? Contact Us. The program provides a $17.50 discount on the GWP electric bill every month, or $35 on a bi-monthly bill. The kiosk is open 24/7, 365 days per year and your payment will be immediately applied to your account. Quickly Pay Your Bill Without Registering . Copyright 2023 KABC Television, LLC. Glendale Water & Power has installed drought-tolerant landscaping at its facilities, while offering a program that can help customers save money. The GWP Energy & Water Efficiency Marketplace is now open. Fitch Ratings - Austin - 10 Nov 2021: Fitch Ratings affirms the 'A+' rating on the following electric system revenue bonds issued by the City of Glendale, CA on behalf of Glendale Water and Power (GWP): --$129.2 million electric revenue bonds, series 2013, and refunding series 2013 and 2016. The supplier ranks 240th highest out of 3509 suppliers in the US for megawatt hours generated using natural gas. Take a look below and choose the best option that meets your needs. Click below to view program guidelines and download an application. Roughly 973,037 megawatt hours were sold by the company to retail end users in 2021 and 457,746 megawatt hours were sold to other providers via whole channels. Issue 1 - A pril 2019 Issue 2 - May 2019 Issue 3 - June 2019 $24.33/month for multi-family dwellings (three or more units). PAY BY PHONE - (623) 930-3639 KIOSK - We have a brand-new cash kiosk located just outside the first-floor lobby of City Hall. Electric production facilities owned by or associated with Glendale Water and Power produce 100.00% of their electricity from nonrenewable fuel types. Once logged in, go to Manage Account and enter your phone number in Customer Contact. The revenue for Glendale Water and Power in 2021 from electricity sales was $232,127,400, with $193,256,300 coming from retail sales to end users and $24,085,500 from wholesale electricity sales. Once logged in, select AutoPay from the Pay & View Bills section on the left side. In comparison to our neighboring cities, GWP is well on track to meet our clean energy goals! (The preferred web browsers for MYGWP portal are Chrome, Firefox, and Safari. Shop for discounted energy-efficient LEDs, smart thermostats, water-saving products and more. Note: You can make a payment online by {place_holder_for_allowed_methods} only. For comparison, the label includes a summary of Californias overall power mix during the same period. Log in to your MYGWP account or sign up for online access. Please contact the utility company should you have any questions. The city has moved to watering only two days a week instead of three, and its new water insight automated leak detection program helps customers determine if they have a leak -- and helps them save hundreds of thousands of dollars. We have a new customer portal to provide you safe and secure access to your account information and payment options. Glendale Water and Power's current CEO is Mark Young. . Or send your payment to City of Glendale, PO BOX 29099, Glendale, CA 91209. Share & Bookmark Share & Bookmark, Press Enter to show all options, press Tab go to next option. The kiosk is open 24/7, 365 days per year and your payment will be immediately . Important COVID-19 Updates: For the most current information, please click here . Phone Customer Care . Wed 10 Nov, 2021 - 5:35 PM ET. There are a number of methods you can use to pay your GWP bill. The Glendale Water and Power phone number is (855) 550-4497. Mail your payment in the envelope enclosed with each GWP bill. The new bill payment system enables Glendale customers to pay your way with the convenience and flexibility of a modern solution that embraces online and mobile preferences. This results in Glendale Water and Power getting a ranking of 7th best out of 63 electricity suppliers in California and 178th best out of 3509 companies in the United States. Reduce or replace your electricity bill with solar for as low as $0 down and $79/mo. You can even use your favorite digital wallet options like PayPal, Venmo, and PayPal Credit. Contact Us. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Contact Federal, State, and County Officials, Americans with Disabilities Act (ADA) Resources, Montrose-Verdugo City Chamber of Commerce, Top 10 Reasons You Want Your Business in Glendale, Electrical Crews in Your Neighborhood - What you need to know, GWP Will Lift the Moratorium on Disconnections on January 9, Monthly Bill Discounts for Income-Qualified Residents. to view statements and usage history, sign up for Auto Payments, make a payment, and more: We have a new customer portal to provide you safe and secure access to your account information and payment options. Learn more about our procedures. Glendale Water & Power is excited to announce the launch of MYGWP, their new and improved billing and payment portal. Currently, the average monthly bundled electric bill for customers of Glendale Water and Power is $90.30. As of December 1, 2022, late charges to delinquent customer accounts have resumed. Glendale Water & Power is a municipal utility that serves Glendale, CA. Glendale Water and Power is a municipally owned entity serving Glendale, California and other areas of Los Angeles County. Glendale Water & Power Celebrates Being a Smart Energy Provider, Glendale Adds 25 New Electric Vehicle Chargers. All rights reserved. - Have your payment automatically withdrawn from your bank account or charged to your credit card on the due date. Government Departments Glendale Water and Power Residential Customers. Learn about current and upcoming GWP projects. Customers New to GWPs Online Payment & Billing System. This new portal is more user-friendly and has upgraded and improved customer service tools, along with payment and billing services. See GWP's investments in clean energy on our 2021 Power Content Label! Please do not use Internet Explorer.). Please have your GWP account number, and your mailing address zip code, and use the link below. Hearing Impaired TTY (818) 409-7062. Click here to access GWPs new portal, MYGWP. WEBSITE DESIGN BY GRANICUS - Connecting People and Government. The kiosk accepts cash, debit, and credit card payments. Or call us at 855-550-4497 to update your contact information. Glendale Water and Power is ranked 374th in the United States for electricity generation, generating 84,770 megawatt hours. A: If you are unable to view your bill, you may need to add Adobe Reader to your device Glendale Water and Power currently loses roughly 1.66% of the electricity that they generate. Entry Deadline: June 1, 2023. These 12 month periods may vary from provider to provider and from power plant to power plant, as some entities are required to report on a rolling monthly basis others report on an annual basis. Any amount paid over your balance will be credited to your account. Deghetto says that as the drought continues it will be important for residents to ensure their home is drought-resistant. Additionally, GWP will never ask you to pay your bills by purchasing money packs or gift cards or advise you to make payments into virtual currency ATMs. Make sure you have your account number handy and call 855-798-1539. Government Departments Glendale Water and Power Residential Customers How to Pay Your GWP Bill. We provide our customers with reliable and sustainable water, and power services that are cost effective and innovative. Payment Arrangements. Check out our new monthly brief, What's on Tap with Glendale Water Services, and learn more about who we are, what we do, and how we strive to serve you.Click here to subscribe or check out our previous issues below. Government Departments Glendale Water and Power MYGWP Portal. Glendale, AZ 85301 Lobby Hours : 7:30 a.m. to 5:00 p.m. Monday through Friday (excluding City observed holidays), Glendale Recreation Online Wellness Program (G.R.O.W), Councilmember Jamie Aldama, Ocotillo District, Councilmember Ray Malnar, Sahuaro District, Councilmember Bart Turner, Barrel District, Councilmember Lauren Tolmachoff, Cholla District, City of Glendale | All Rights Reserved | Powered by. When there's an outage, we know how important it is for you to have the most up-to-date information. Glendale Water & Power is a municipal utility that serves Glendale, CA. "If you haven't put in the drought-tolerant landscaping, it might be time to really think about that," he said. Pay By Mail - Mail your payment in the envelope enclosed with each GWP bill. Just locate your current bill and follow these steps. The additional enhancements include the ability to securely save your payment information and the opportunity to schedule a one-time future payment. Electricity production facilities owned or managed by the supplier use non-renewable fuel types to generate 100.00% of their total electricity production, or 84,770 megawatt hours. Click here to make a quick payment or register your account in our new Customer Connect portal, #GlendaleWaterandPower #GWP #CustomerServicePortal #OnlinePayment #HowtoPayBills #PayGWPBills #MyGlendale, Glendale City Hall: 613 East Broadway Street. "Really, the big savings are going to come now during the summer, because that's when most of the water gets used for irrigation," said Michael Deghetto, the utility's chief assistant general manager for water, told ABC7. "One way to have a big impact is to change your yard and put In plants that don't take as much water," Deghetto said. Learn about our programs and services for residential customers. The program provides a $17.50 discount on the GWP electric bill every month, or $35 on a bi-monthly bill. If you are registering for MYGWP for the first time you will need your GWP account number, mailing address zip code, and email address. Pay Near Me - Pay your GWP bill 24/7 at any 7-Eleven convenience store. - Visit us at 141 N. Glendale Ave. Level 2 Glendale, CA 91206. Glendale Water and Power's Average residential price per kWh, Average monthly electricity bill for Glendale Water and Power's residential customers, % of Provider's Residential Sales in State, Batteries or other use of electricity as an energy source. We provide our customers with reliable and sustainable water, and power services that are cost effective and innovative. "At the facility we're at here, we changed the landscaping from grass and turf to this drought-tolerant type of landscaping and we're saving like 80%.". To update your contact information, click below to register/log-in to the MYGWP portal. You may have seen different crews in your neighborhood lately. Contact Us. Glendale Water and Power's current average bundled electricity rate is 21.73 cents per kilowatt hour (/kWh), compared to the average California bundled rate of 26.53 cents and the average national rate of 14.84 cents. Upgrading not only reduces your monthly energy expenses but will also improve the look and feel of your business. Learn about power outages, request tree trimming, and more. Glendale Recreation Online Wellness Program (G.R.O.W), Councilmember Jamie Aldama, Ocotillo District, Councilmember Ray Malnar, Sahuaro District, Councilmember Bart Turner, Barrel District, Councilmember Lauren Tolmachoff, Cholla District. Schedule a FREE energy assessment by calling our contractor, Willdan at 844-804-7371 or click below to learn more. - Phone in your payment with your credit or debit card. The same email address cannot be used to register multiple MYGWP usernames. MAIL Send checks to P.O. to set up Auto Pay. Click the link below for information regarding payment arrangements, and financial assistance programs offered to qualifying customers. GWP NEVER asks you for payment or threatens to disconnect your service over the phone or in person at your business or home. Bring your utility bill or have your account number handy to use the kiosk. Please enable JavaScript in your browser for a better user experience. Pay In Person - Visit us at 141 N. Glendale Ave. Level 2 Glendale, CA 91206. T he average residential power bill for a customer of Glendale Water and Power is $90.3. Current customers will need to re-register and establish a new username and password for MYGWP. The Business Energy Upgrade program offers direct installation of GWP incentivized energy upgrade measures for your business. Drop Box - Drop off your payment at the main entrance and at the end of the driveway at 141 N. Glendale Ave. Glendale, CA 91206. Once logged in, select AutoPay from the Pay & View Bills section on the left side. however I am unable to view my bill. If you're having trouble paying your GWP bill, you can request payment arrangements by clicking here. Drop Box - Drop off your payment at the main entrance and at the end of the driveway at . These are typically apartments, townhomes, and condominiums with units being attached most commonly by a shared wall, enclosed laundry or utility room. GLENDALE, Calif. (KABC) -- Glendale water and power is offering new ways for customers to save on their water bill while adjusting to the ongoing drought in California. Make sure you have your account number handy and call 855-798-1539. Any amount paid over your balance will be credited to . Please enable JavaScript in your browser for a better user experience. Box 500, Glendale, AZ 85311-0500. The kiosk is currently cash only and any amount paid over your balance will be credited to your account. If you have any questions regarding your account, please contact GWP Customer Services at. You can view and pay your bill 24/7. Glendale Water and Power submitted their 2019 Integrated Resource Plan and standardized reporting tables, which the Glendale City Council adopted on July 23, 2019, to . PAY BY PHONE (623) 930-3639 Learn about water conservation, water supply and PFAS. Hearing Impaired TTY (818) 409-7062. Glendale Water & Power is offering a $500 rebate to customers who install a greywater system at their home, which takes used laundry water and reuses it. This data is not always in agreement with annually released government data due to differences in calculation methods and time periods. Power facilities owned by or associated with Glendale Water and Power generate 0% of their electricity using renewable fuels. This new portal is more user-friendly and has upgraded and improved customer service tools, along with payment and billing services. Now you have an easy way to report, and stay informed about outages through GWPs new Outage Information Text Alerts! Learn about our business programs and services. Glendale Water and Power residential electric rates are highest in January and the highest average bill is in August. Income-qualified customers may be eligible to receive a discount on their electric bill through the Glendale Care Program. ORD 180,116 (Adopted 8-6-08, Eff. Hearing Impaired TTY (818) 409-7062. KIOSK - We have a brand-new cash kiosk located just outside the first-floor lobby of City Hall. Glendale bill pay is easier than ever with the release of our all new, upgraded utility payment system fromPaymentus. Pay By Phone - Phone in your payment with your credit or debit card. Print Feedback. Additionally, this data is compiled using known ownership relationships between power plants and electricity providers, while some of these relationships remain unknown. Customers of Glendale Water and Power purchase electricity for, on average, 21.73 cents per kilowatt hour, which is 46.44% above the nationwide average rate of 14.84 cents. Disclaimer: The data displayed on this page may be incomplete or incorrect. - Pay your GWP bill 24/7 at any 7-Eleven convenience store. Phone Customer Care (855) 550-4497; Phone Phone Payments (855) 798-1539; GWP electrical crews and our certified contractors are inspecting electrical equipment such as power poles, power lines, electrical vaults, and more. Glendale Water & Power Administration Office 141 N Glendale Ave, 4 th Floor Glendale, CA 91206 *Contact Catalina Lee at (818) 548-2107 to make an appointment. Whether we need to notify you of an outage, or a water leak please make sure we can get a hold of you. He also says changing residential grass or turf yard into drought-resistant shrubs can considerably lower customers' bills. Some of the features are: Current Customers Using GWPs Online Billing and Payment System. "Because this sort of shortage is probably going to happen more frequently now, just because of climate change, so it's a good time to maybe redo your yard and have it so it looks good with just the natural precipitation. Or send your payment to City of Glendale, PO BOX 29099, Glendale, CA 91209. The average residential power bill for a customer of Glendale Water and Power is $90.3. Click below to enroll your electric/water accounts. Walk-up customers may now use the credit card feature on the payment kiosk located just outside the first-floor lobby of City Hall.