I am sorry I had such a terrible experience and glad I was able to resolve, but their treatment of customers is just terrible. Update 10/10/2018: Mike is an announcer / narrator / and voice over artist with a long filmography at IMDB. I was very desperate and unsure of how I could manage and was told I could "sell the items". My engagement ring is a GIA Alexandrite, one full carat, with half a carat of diamond baguettes on each side, E color; VVS1, set in iridium platinum $1,200.00; 2 years ago; custom made, European shank. 1:26. Hello Marjorie, Thank you for taking the time to write this wonderful review! In January 2014, she debut her own jewelry line, JOYA, at Evine; which is ongoing. Rodney Ho writes about entertainment for The Atlanta Journal-Constitution including TV, radio, film, comedy and all things in between. She is now an actress with a filmography profile at IMBD. We're so glad to hear that you love your brilliant cut Montana sapphire earrings! Thanks so much for your feedback! ;)And THEN there was the class action lawsuit because they over-hyped and misrepresented Red and Green Labradorite as untreated stones, even going as far as to state that the Red version was the Official Stone of the Winter Games in China!!!ENOUGH! Lilburn . Tweets & replies. I have contacted their customer service and ****** or ***** have lied time after time. 2023 Trustpilot, Inc. All rights reserved. The brilliant cut Montana sapphire earrings I purchased are prettier in person than the photos on the website. Wes and Pamela McCoy They were the king and queen, husband/wife couple, on shopNBC. Apple TV. Was very much intimidated by person in customer service. You will NOT FIND BETTER DEALS ANYWHERE. FROM THAT POINT ON, I'VE STOPPED BUYING FROM GSN, THERE ARE PLENTY OF OTHER PLACES TO BUY JEWELRY FROM. But he plans to offer more Amazon-style buying options in 2021. The most common ethnicity at Gem Shopping Network is White (49%). Hello Kathleen, We like to consider our customers part of the Gem Shopping family. Steve Cardone Manager - Rail Fleet at Covia Trumbull, Connecticut, United States 1K followers 500+ connections Join to view profile Covia Brown University Company Website About Specialties:. Thank you again for choosing our shop, it means the world to us! The store will not work correctly in the case when cookies are disabled. Spend your money with reputable companies and spare yourself GSN agony. My entire experience was a good one. Gem Shopping Network 24/7 Live Stream Gem Shopping Network 39 watching Use Code YT-GEMS to get $100 OFF a purchase of $500 or more! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Plated 14k over sterling. Over 1 Million Items Sold, all Hand inspected. Our team is dedicated to providing the best possible customer service, and we're glad to hear that this was reflected in your interactions with us. Gem Shopping Network - Watch Us Live Now! ;)And THEN there was the class action lawsuit because they over-hyped and misrepresented Red and Green Labradorite as untreated stones, even going as far as to state that the Red version was the Official Stone of the Winter Games in China!!!ENOUGH! Terri is a former HSN host and so is her husband, Tom Wise. We also ensure all reviews are published without moderation. As a host you are judge by the hour on sales. Alan jokes that Hunter kicked Eric and Bryan off the set! Tune in 24/7. I refused and said the deal should be honored. We are glad to hear that you love the items you have purchased from us.Regarding the suggestion to have semi-negotiable prices, we appreciate your feedback. He has a very successful television career now including the DIRTY JOB show and Honda commercials! I was sure that someone would request it, but after 10-15 minutes passed and nobody did, I chatted Ashleigh up to have it showcased. Kim Parrish She is beautiful! When you call their so called customer service you will get the run around big time. Cammy, A picture says a thousand words huh? I became a gemologist which is a skill I'm not sure I'll ever use again but I am an expert on jewelery. I dont know most of the names I guess I did not watch shopping tv yet then. All rights reserved. Judy Crowell Loved her! This comment was posted by a verified customer. I own three GIA Alexandrite rings, and two Royal/Imperial Topaz rings. I have been waiting and waiting and you never showed the ring I wanted. Usually everyone is very nice and helpful. Appreciate the honesty of what "processing " meansitem was sold when I purchased online, but the item was not updated. However, GSN cares nothing for their customers. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Years after playing QVC host, Kathy brought a fashion line to HSN and later a jewelry line called La Vintage to QVC. Steve Cardone Charlotte, North Carolina, United States 984 followers 500+ connections Join to follow Adams Beverages of NC, LLC Activity Getting ready for a panel on #internationalarbitration. What differentiates GSN from Knoxville, Tennessee-based Jewelry Television and its other competitors is that it sells one-of-a-kind pieces. 12% of Gem Shopping Network employees are Hispanic or Latino. Thank you for your feedback Sue.Were happy that you had such a good experience shopping with us. She is a certified aerobics instructor and she also does voice over and informercial work. But its not a building boom, Jermaine Dupri says Freaknik doc is a story about the South in Atlanta, CONCERT REVIEW: Taylor Swift takes fans on a 17-year journey in three hours, Potential writers strike is already slowing Georgia TV and film production. Heres to many happy returns to our platforms! Can you IMAGINE!? Our expert customer service representatives work hard to find you the pieces you adore while making our returns process as seamless as possible. I would recommend to GSN to establish a Quality Assurance Dept to review overnight shows vendor decisions so that the integrity holds consistent 24/7, that Mike and Deanna to actually ship the product offered in their Auctions, and for the billing dept to Only charge the accts that We Authorize and not indiscriminately make those decisions with the customers finances. Larry Muzzy was on HSN for a long time, then vanished one day. You don't have any events. Meet the Gem Shopping Network Hosts! Pros. I filed a complaint through my credit card company and also arranged a payment plan to help me due to the unforeseen financial situation. There are many, many more but I dont want to hog up the thread, so its your turn. Circelli, who couldnt be reached for comment, sold his company in 2013 to private equity firm Sun Capital Partners and is no longer involved in the company. @gemshoppinglive. I returned two very expensive items to Gem Shopping Network and received a refund on my credit card for both purchases within 3 weeks. Copyright 2023 TV Shopping Queens All Rights Reserved. Sitemap | Call 888-549-1205 to Order by Phone | Terms of Use | Privacy Policy. 61K views, 33 likes, 5 loves, 6 comments, 3 shares, Facebook Watch Videos from Gem Shopping Network: Amy is here (Kurt her Dad is in Hong Kong) she. The Company offers gemstone and jewelry products including rings, bracelets, necklaces, earring, pendant . They like to charge your card right away but no refund. My purchases are securely sent & I am confident shopping at GSN! It's not necessary to go through the whole experience, but suffice it to say, their accounting department dug its heels in and refused to admit they were being completely unreasonable. I brought this idea over from another thread. DONT buy from this company. BBB Business Profiles generally cover a three-year reporting period. Over 1 Million Items Sold, all Hand inspected. It makes for great difficulty doing our home finances and has caused cc overages, including fees/interest charges being levied on our accts. The quality is second to none. This is definite quality. It shows our efforts to make customers happy continue to be successful.For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration.Were excited you agree and look forward to serving you again! Then there was the unfortunate and UNFORGIVABLE firing of Charla Rines. Subscribe to our YouTube channel and check out our other video clips from the show to learn more about our hosts and see what you missed! Ok, for all the seasoned home shopping watchers, list your recollection of former hosts from any network. Sitemap | Call 888-549-1205 to Order by Phone | Terms of Use | Privacy Policy. Actually, I shopped for 14k and received vermeil, poorly done. No idea what happened to her and cant find any current updates on her online! Fast shipping & easy returns. Same with HSN. We're glad to hear that you were impressed by the attention to detail that we put in to ensure that they arrived safely. The Q certainly has gone through a lot of them. Open 24 Hours. Anyway, Isis and Kye in Customer Service, when returning products due to flaws or just not loving it in person, Have issued RMA/Return Auth numbers. I was shocked! Fade to black! Wes & Pamela McCoys The husband and wife team known as The McCoys were the royalties of ShopNBC. Steve Bennett Building A Lasting Legacy Gemporia from cdn.gemporia.com This was my cut for this package that i wrote, shot, and edited for tnl. We're thrilled to hear that your delivery was easy and that our packaging exceeded your expectations. With all the claims that with the Argyle mines closing and that .04 is considered a significant solitaire, what about my .04ct loss of size in a significant solitaire? He is an accredited jewelry professional with the Gemological Institute of America, and he is the author of the book COLORED GEMSTONES. To begin with they charge an enormous amount of shipping starting at something around $30.00 per item - and I'm talking about a pair of earrings. Gem Shopping Network - sent ring to address that I have not lived at for three years. Gazette Member. Gem Shopping Network - why dont you answer your phones? Hans Burt was always a favorite. I want say Ive purchased many pieces of jewelry since I found GSM. I have been making up for it in recent years though! Kitty, If only I can remember really important things in my life this way LOL! A native New Yorker, he has covered education at The Virginian-Pilot, small business for The Wall Street Journal and a host of beats at the AJC over 20-plus years. Since most of the rings need to be re-sized before they deliver them to the customer, GSN employs several in-house bench jewelers. And yes, it takes quite a long time to get our accounts reimbursed-minus shipping ( which We paid for at time of order) Also, the Accounting Dept. With 10s of thousands of dollars spent a quarter yr, I am so disappointed in this instance where GSN would Back Up KALLATI for their poor business practices over a $300 mistake on Skips bait and Switch attempt. Great quality!!! They were some of the few credentialed hosts there. AN INCLUSION MEANS THAT THERE IS A DEFECT INSIDE THE STONE, AND BASICALLY NO MATTER WHAT I SAID IT DID NOT MATTER. It notes the natural, untreated stone & VS2 diamonds. The only time they arent selling anything? Hunter received a Bachelor of Applied Science degree from East Texas Baptist University and a Diamond Certification and Colored Gemstone . The KING of gems is chrysoberyl; which should never occur in nature; an emerald by day and a ruby by night. BBB reports on known marketplace practices. If you ask they will "offer" to ship it at a less expensive rate of around $20.00 per item. The nerve! There were times we thought we were very close to not going live on a show, Hauser said. Lesson learned. Read 1 more review about Gem Shopping Network. GRRRRrrr! Im a GIA grad and she SURE isnt a jewelry expert!!! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Create event. For 25 years, every item has been hand-inspected before shipment to ensure our top-quality standards get delivered in every box. Do you just assume we know? We are thrilled to hear that your experience with our CS Sales Rep was exceptional and that she went above and beyond to help you find the perfect tanzanite trillion ring. She also helped me with 2 other purchases. The average viewer is a 55-plus female. That's impossible as the postal service does not deliver at NIGHT! Katina Forte She was the host at the QVC Mall of America store in Minnesota! I thanked the sales rep and informed them there are plenty of other places to shop and if they don't want my business, I am glad to go elsewhere. There was a pendant that Wes tried to mention at the beginning of the turntable, but was quietly Shushed by the KALLATI vendor, Skip. I have purchased 2 items from your store in total. I have purchased several lovely pieces of jewelry and NOT a problem one time, they came promptly and well packaged. She left to do a big time TV show only to never be heard from again!!! Sumit Modan, who has been in the jewelry business 25 years and runs New York-based Soham Diamonds, has been working with GSN for eight years. Gem shopping network, I watch this when i want a good laugh, first after the constant BS you have the WOW boy Brian, every other sentence has a wow in it, who does this, and Hunter with the most terrible voice one must get past just to listen to the so called bargains.All the screaming these so called men, selling women's jewelry, why can they not leave that to women and go out and get a MAN'S job.I can not believe they keep these lying little people there in place of who they should have selling.I myself would watch more but i just can not stand those fools on the show ! My sales rep, Cynthia, was so pleasant and helpful. Dec 21, 2020 The Duluth-based company has been around 23 years. It means a lot to us that we've become your go-to destination for jewelry. On average, employees at Gem Shopping Network stay with the company for 4.7 years. If you ask they will "offer" to ship it at a less expensive rate of around $20.00 per item. To participate, please Log In or Register. Visit Website. I do miss seeing Paul Deasy, Bob Bowersox, Dave King, Kathy Levine, Judy Crowell and a few others. If you ever have an issue with this company, I hope you can connect with her -- GSN is lucky to have someone like her representing them. Update 10/10/2018: From 2013-present, Mindy transitioned into real estate and sales. And when he introduces a new piece to sell from Modani Jewels, he cant help but utter his favorite go-to phrase Oh my goodness! He can keep this energy level up for hours on end. Thank you so much for taking the time to leave us a review! Subscribe to our YouTube channel and check out our other video clips from the show to learn more about our hosts and see what you missed! There seems to be a lot of yelling from the GSN hosts, observed Stephanie Stalworth, an Atlanta radio traffic reporter who is more of a QVC shopper. Cheryl is now on another gems show, AVC I think it is. Was a good friend of Sonia Bitton, who sells cz now, but back in the day sold a real high end diamond line. This is not for the person looking to buy costume jewelry. Extra attention to safety of gems in packaging and accompanying documents impressive. Those vendors purchase jewelry from estate sales or closeouts or create the jewelry themselves. Media. This is how Gem Shopping Network works 24/7, hour after hour of bling, bling and more bling. Steve Chaney, unfortunately, passed away at an early age. Reply from Gem Shopping Network. And I am happy because the buyers are happy. On a recent Monday morning, only three operators were working but during busier times, say, on a Thursday evening, as many as a dozen would man the phones. Bob Bowersox He was the king of QVCs cooking shows for a long long time. The back part of the room featured three rows for operators to take calls. Thanks so much for your feedback! GSN received their money, I kept my items, and my temporary financial situation resolved. I was so disappointed when they were released a year or two ago from ShopNBC when ShopNBC did a round of lay-offs (???). Id be remiss if I didnt mention the LATE Bill Fahey on SNBC. Im hoping the McCoys will land on QVC but I think they seem like a better fit with HSN? 1997-2023 Gem Shopping Network. Awful, just awful. Somewhere in it Kathy saids last she heard Steve C lives in Florida and is in the jewelry business too. Companies can ask for reviews via automatic invitations. Gem Shopping Network 17.3K subscribers Subscribe 3 Share Save 22K views 6 years ago LIVE NOW https://www.GemShopping.com Connect with us on social. When I was contacted I was told the necklace would be sent out immediately and overnight. . Eek! It shows our efforts to make customers happy continue to be successful.For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration.Were excited you agree and look forward to serving you again! Beverly Hills Estate is the vendor I look forward to the most and their pieces are always perfection. More Helpful? You lost sales because of this. Thank you for taking the time to provide feedback Teresa.We're sorry your shopping experience didn't meet our high levels of customer satisfaction. Alan is a fifth generation native of New Orleans, Louisiana. It is on at different times during the day, not yet a dedicated channel to jewelry and gemstones. We take our commitment to the jewelry and gemstone collectors that use our platforms seriously and strive to make every purchase a cause for celebration. I have to think of this Im sure others will have memories better than I do. We're thrilled to hear that you had such a great experience shopping with us. Update 10/10/2018: Katina was with Evine between 2004-2012. What I've had to do is file a complaint with my credit card company to finally get a refund. I HAD PURCHASED A GEM STONE, ( CUSHION CUT ), WHEN I RECIEVED THE PKG, I OPENED IT IMMEDIATELY, NOTICED THERE WAS A SMALL CHIP ALONG THE EDGE, REPORTED THE PROBLEM, WAS TOLD TO SEND THE STONE BACK, THEY CAME TO THE CONCLUSION THAT IT WAS AN INCLUSION, AND THAT I WOULD NOT BE CREDITED THE COST OF SHIPPING, ( TO & FROM ), A TOTAL OF $70.00. They probably did that with Lisa Mason, but Im talking about when they were just disappearing like into the sunset. Dont be upset if someone grabs a piece that you want. And while millions of people are now just watching streaming services and have cut the cord, the typical older, female GSN viewer is a late adapter so that, Hauser said, will buy them some time. You're invited to the most exquisite viewing experience on TV! Yes, folks, back in the day, the men wore suits and ties and sat at a desk (for the entire show!) He was kind, funny, a good father and great on the air. :) November 3, 2010 at 10:52 pm EST #109221. love2shop. When I unexpectedly had a change in my financial situation, I contacted their customer service explaining my situation and that I needed to return items for refund as a result. We use dedicated people and clever technology to safeguard our platform. The customer service is amazing as well. Sitemap | Call 888-549-1205 to Order by Phone | Terms of Use | Privacy Policy. Great inventory at more than great prices. Fortunately, Hauser said, there was never a mass outbreak. Our goal is to help guide jewelry buyers to the best purchases. IF THE PEOPLE HAVE BEEN WATCHING GSN LATELY, YOU'LL TAKE NOTICE THAT THEY ARE NOT SELLING THE WAY THEY USE TOO, SO I FEEL THEY ARE GETTING WHAT THEY DESERVE! Terri is a former HSN host and so is her husband, Tom Wise. They stopped using models and forced hosts that normally tag team to go solo. Everything we sell on our platforms is hand-selected and inspected by an expert team of gemologists, then delivered to your doorstep with a 30-day return policy. I purchased many items with full intent to keep them so I did not realize that their return policy required calling within 7 days of receipt to get a return authorization number even if you intend to keep items. Since I only started watching HSN a lot in the last year, and a sprinkling of ShopNBC throughout the last 10 years Im going to go with my QVC knowledge! Brassy and hilarious. On any given day, they sell 70 different types of gemstones. The product is insured; if you dont like it, you can return it, and theres no restocking fee.. Exquisite Jewelry. love, and then call in to bid, make an offer, or simply buy it outright. All appraised far, far what My Husband paid for them. The gem shopping network offers a number of different services. Sincerely, Julie Bonanca. 889 Followers. Live feed is so informative & fun. Update 10/10/2018: Since 2010, Bob produces theatrical stage performances. We take customer feedback seriously and look to it as a way to grow stronger and increase customer satisfaction.We center everything we do around creating an amazing shopping experience for jewelry and gemstone collectors. Yesterday I received myRiviera Necklace took my breath away from Presentation to when I opened the lit box .I want to thank Mike one of favorites for excepting my bid on the auction I was afraid to do it but he made it easy . International Association of Better Business Bureaus. Gem Shopping Network is an enormous scam. But I did friend Nicole and Cheryl on Facebook and Nicole DID tell me she had a one year non-compete. It seems like more a carnival atmosphere at GSN, but that may be preferred by some shoppers., Kurt Schneider, who has one of the more booming voices among the hosts, has been in the jewelry business 29 years and a host at GSN for 15. I made a lot of friends, learned a whole new way to sell and was disappointed when the network was sold. Found an interesting Kathy Levine interview transcript that I think you gals would like :), http://www.qvc.com/co/kathy_levine_chat_transcript_0208.pdf. We're so pleased to hear that you love shopping with us and appreciate our reasonable prices and quality products. " BUYER BEWARE " 7 p.m. Christmas Eve until 7 p.m. Christmas Day. Loved Him!!! You will NEVER get my current address this home is paid for; and the rental next door? She later resurfaced with a clothing line on HSN (not anymore), and now her line is offered on ShopNBC and Canadas TSC network. People want friction-less viewing thats soothing., At the same time, the GSNs pacing can be a bit frenetic compared to other home shopping networks. :), Pamela still has a fashion line on ShopNBC but I wonder how stable or how much longer it would be there :p, They need to come back to a tv shopping network! Somewhere in it Kathy saids last she heard Steve C lives in Florida and is in the jewelry business too. Mindy returned to tv last year as a Guest Presenter for Jennifer Flavin Stallones Serious Skin Care line. If you see it and like it, buy it! :) It gives me an impression of what they were like on air :D. Im going to come back to this thread with my list of former hosts! In other words, ti be able to bid on! -----------------------------------Connect with us on social media and never miss a thing! I believe she dated (married?) JavaScript seems to be disabled in your browser. We're sorry if we let you down and we're in hopes your last phone call with our Customer Service representative, answered questions you may have had with your order. Gem Shopping Network is sells high-end jewelry and rare gemstones. When will I get my Georgia tax rebate for 2023? The only web site I use to purchase jewelry.MY REVIEW FOR GEM SHOPPING NETWORK. JavaScript seems to be disabled in your browser. November 29th I ordered from Gem-Nice on a flash sale $27.98 cast iron cooking set in blue. Worlds different from a regular ounce. Hauser said an average of 5,000 households are watching at any given time, based on Comscore data, but the number varies wildly depending on the time of day. I enjoy many of the shows, the show hosts are great too. Share your photos and videos with others to prove the truth of your words. Then Ann Sutmar who was the Serta Presenter..the hostthen back to Serta again!!! We appreciate your business and value you as a customer. They were very securely packaged and arrived in a timely manner. another host name Patrick. Please don't hesitate to get in touch with our team at 1-888-391-9048 and we'll work to resolve any issues or concerns you may have. I had the unhappy experience with a woman who was somewhat nasty after I asked her to ask for free shipping and a lower price. The only thing I miss is the retail face-to-face interaction.. Many of the above comments about the screaming and exaggerated adjectives, claims, and fast counting that they pretend is being an auctioneer can certainly grate at my nerves, but the sales reps on phone and chat are mostly very kind and conscientious. Viewing 5 posts - 1 through 5 (of 5 total). He is throwing out superlative adjectives with abandon: Amazing! Unbelievable! Absolutely gorgeous!. For a short time she was a HSN host but now she has her own clothing line on ShopNBC. Made me feel so bad, the next day i received a diamond ring i ordered and did not like and kept it anyway because i did not want to call! She even got another $200 taken off but the poor business practices that KALLATI demonstrated made me doubt their integrity in any of their claims. I loved the duet he did with Lisa Robertson for one of their Christmas special videos. I love the challenge of selling product to people they cant touch or feel, he said. Mar 28, 2023. BBB Business Profiles may not be reproduced for sales or promotional purposes. LOL At one time I had purchased in ONE EVENING over $10,000.00 in supposedly 14k jewelry; 4 pieces I took to my local jewelry. Old(antique) and estate jewelry are sold as is for a reason. After she left QVC, she moved to Florida with her hubby Paul Deasy (yep they met at the Q and kept it hush hush until they left the Q awww!). They met and married while working at HSN and are still married!! I have not received a reply from the seller about the order. Can't wait for the next NAI sell off. This whole matter concerned a rather small amount of money, but she was determined to find a solution. Thank you for being a part of our community! All rights reserved. Meet AlanAlan is a graduate gemologist, and has earned a Diamond Council of America Certificate and Platinum Guild International Certificate.
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