2023 Sound Imagineers, LLC. After skipping the buffet earlier to save room, I headed to the Dining Room around mid-day for a quick lunch. The loungereview Android app is about to land. Entrance Click here to see a list of advertisers that we work with. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. And they are truly excellent. While any United passenger with a valid same-day boarding pass can buy a one-time pass for United Club lounges (or a United Club membership), not just anyone can get into the coveted Polaris lounge. This is my first experience. Just don't count on getting much of it to yourself anytime soon. The staff has visibly gone through rigorous training, and appears to be genuinely proud of the product. Passengers flying internationally in business or first class on a Star Alliance partner airline can get into United Polaris lounges, too, but only at the departure airport of their international flight. If you are flying on a Star Alliance partner in business or first class, you can access this lounge only if you are departing from this airport. All Polaris members can access United Clubs, but United Club members cannot access Polaris lounges. They may be a case of style over function, thoughwe would prefer a more traditional, fully-flat day bed. Can't say my first United Polaris flight was enjoyable. It was wonderful. There are a few ways of getting Polaris lounge access even if you didn't originally book a Polaris fare. As you make your way around that horseshoe, you'll notice the floor-to-ceiling windows, flooding row after row of armchairs and cafe seating with natural light and some great plane watching. The United Polaris Lounge expansion at Chicago O'Hare airport is located in the rear of the lounge, to the left of the bar area, in the footprint of the former United Club near gate C16 which has been vacant for over 18 months. The lounge is 21,000 square feet, making it the third largest Polaris Lounge. I started with a glass of Piper-Heidsieck 1785 Cuve Brut Champagne, which retails for about $50 per bottle. For those who want to watch some TV or prefer the movement of the bar, there are barstools along the gorgeous bar as well as small tables spread along the perimeter. The lounge is 28,000 square feet, making it the largest Polaris Lounge. Chris has years of marketing and hospitalityexperience, so running the social media channels and writing about family travel is a natural fit for him here at Upgraded Points. However, here are my impressions of what I did experience. Pretty sure the answer is yes but ORD to boston in premium economy (5 hour layover) then Boston-LHR in Polaris on same itinerary, we can use Polaris lounger's at ORD? There is also a United Club lounge next to gate C16, so just be sure to not confuse them or you will likely be quite disappointed after reading this review! Here is a list of our partners. As I walked out of the lounge ahead of my 3:45 p.m. boarding time, the lounge was clearly near capacity. There is an excellent bar with multiple draft beers, an extensive wine list, craft cocktails, and an impressive spirits menu. Polaris is what United calls its premium travel product, which extends beyond class of travel to encompass the entire travel experience: a personal on-board suite, sleep-centric amenities, upscale dining options and of course Uniteds Polaris lounge access. In case you want to take a shower before or after your trip, the Polaris Lounge boasts six gorgeous shower suites. That left just enough time to take some pictures, have a few drinks, and enjoy a 3-course meal before boarding my flight to So Paulo. Great views, super staff, lots of seating & charging options, good food selection, dark hall with toilet & shower rooms - only complaint was that there was no easy place to refill your water bottle. However, there are much better options available. Update: The Polaris Lounge has been expanded, and now features a dedicated dining area. Or, head to the airport within 24 hours of departure to request an upgrade directly at the check-in counter or gate. Nice lounge with a la carte food and good drinks! She is the creator of Terradrift.com. A professional journalist, he joined the company in November 2018 after five years covering state and national politics for The Associated Press and working at several newspapers across the country. Your best bet would be to visit the United Club and purchase guest passes for your family. Still, the Polaris Lounge does get busyand noisyat peak times, especially in the afternoons when flights to Europe depart. That means you can easily walk over to Concourse C in Terminal 1 to visit the Polaris Lounge Chicago no matter which airline you're arriving on without worrying about clearing security. The menu was very complete with multiple options for drinks, small plates, entres, and desserts. Around the back of the lounge, you will find more of these sofa-style lounge chairs, which may be a quieter option if the lounge is busy. The bar area boasts a more vibrant vibe with blue LED lighting, pristine white marble, and an under lit counter. We take your comments very seriously as they really help us to improve the site. United talking about improving in flight meal selections is like waiting for a new highway to be built. If it is, book and your upgrade request will be confirmed instantly. Previously, she led NerdWallet's travel rewards content team and spent three years editing for Upgraded Points while self-employed as an editor and writing coach. The lounge is open daily from 7:15 a.m. until 9:00 p.m. We are flying United from DTW to ORD. While under normal circumstances I would have easily ordered the United Polaris burger and washed it down with a Samuel Adams draft beer, I was showing self-restraint that evening for some reason. What days are United Polaris Lounge open? United launched its new Polaris program as a reinvention of its premium cabin product in late 2016 with upgraded seats, restaurant-quality dining, and elevated service and amenities. Email needed if you'd like comment updates. These are separate lounges. No worries you can purchase instant lounge access in seconds. (See full menu.). This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Membership, Upgrade Points, Status, etc.? She is the creator of travel and adventure site Terradrift.com and has written about travel and rewards for many publications, including American Way and Johnny Jet. I recently connected through both of those airports and the connection time was somewhat tight and the Polaris lounges were much too far away. United has enlisted the services of an expert: the former Head Concierge at the Drake hotel in Chicago, who also helped launch the St. Regis luxury hotel in New York City. I kept thinking to myself, This is a lounge operated by a U.S. This information may be different than what you see when you visit a financial institution, service provider or specific products site. I'm a big fan of the single work pods that run all the way through the center of the main lounge area. The United Polaris lounges are only available to international business-class or first-class travelers on United or Star Alliance partners. A-la-carte service is only offered in the dedicated restaurant zone, but patrons sitting in other areas may help themselves from the buffet and order drinks from servers. For me, the food and beverage was the star of the show at the United Polaris lounge at ORD. Jeanette Margle leads the home loans content team at NerdWallet, where she has worked since 2019. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. 112 reviews #447 of 4,621 Restaurants in Chicago $$$$ Bar Vegetarian Friendly Vegan Options. Located in a futuristic hallway with fiber optic lighting, twelve individual oversized gender-neutral stalls with a sink and a bench offer patrons plenty of space to change. For more information on our advertisers, see here. If you are traveling with friends or family, I would suggest trying to grab some of these chairs and tables set up with incredible tarmac views. United Polaris lounge Arrivals lounge The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. And to be honest, I was really hoping my flight would get delayed because I was enjoying myself so much there! Access for eligible customers traveling on any Star Alliance member airline. These lounges offer dining through a hot and cold buffet, as well as drinks like wine, spirits, craft beer and cocktails. Offerings include a buffet with sandwiches, small entrees, cheeses, and a make-your-own salad bar, along with desserts. While the Plaza Premium Lounge at GIG was the highlight of the lounges that I visited in Brazil, it didnt hold a flame to the gorgeous Polaris lounge that I had the pleasure of experiencing at Chicago OHare International Airport (ORD) on my way home. Many shower suites inside airport lounges can feel quite cramped, but that's not the case here. The lounge offers showers, sleeping pods, food, drinks, and plenty of. And if this was it at the United Polaris Lounge, it would still be better than even some of the top airport lounges in the country. Ba galleries and virgin clubhouse do it in LHR. United Polaris passengers are prioritized in terms of the situations under which they can access (while connecting and even on arrival), while passengers on Star Alliance partners can only access these lounges prior to long haul flights. You'll find it in the C Concourse of Terminal 1 near gate C18. It's yet another example of how United Polaris lounges blend both fashion and function together. Top notch lounge. Decked in fine stone with soft lighting and high-end finishes, the shower suites are a luxurious haven reminiscent of five star hotels. I usually fly American and I found them far superior. Blue accent lights highlighted different areas and stars on the ceiling created a sense of relaxation before even getting settled in the 15,000+ square foot lounge. We love the small details that make a difference: the digital clock, the USB outlet to charge your devices while you shower, and the convenient bench in the shower. But United Polaris Lounges are just another caliber and that means they're even harder to get into. Beyond the shower itself, there are plenty of fluffy, Saks Fifth Avenue-branded towels ready for you, along with an excellent pair of slippers. Thanks. It was perfectly cooked, topped with a simple but elegant garnish, and drizzled with a tangy lemon caper butter sauce that really tied the whole dish together. Check to make sure before you book if youre hoping to upgrade. For me, the problem with nice lounges is that no matter where I decide to sit I will always think that there is probably a nicer seat available somewhere else and that was no different here because there were so many seating options. Personally I think United Polaris Lounges have the edge over American Flagship Lounges, though the catch is that the former have much tighter access requirements. 12/07/21 UPDATE: The United Airlines Polaris Lounge has reopened in Chicago O'Hare International Airport (ORD). Do not sell or share my personal information. We believe everyone should be able to make financial decisions with confidence. Closed now : See all hours. For the last month, food has been served buffet style in the lounge. That's right: Your dinner (or lunch, breakfast, or all three) is complimentary. The United Polaris Lounge Los Angeles is open daily from 6:30AM until 10:30PM, and its located in Terminal 7, between gates 73 and 75A. American has its excellent Flagship Lounges like the Dallas Flagship Lounge, another step up from your standard airline club. while the second drink station near the back of the lounge has Illy espresso machines, if you want a cappucino or Americano with just a few taps, as well as some other beverages. The soft white marble tiling, elegant lighting, and crisp blues make it a snazzy lounge with plenty of seating throughout. The higher your elite status level, the earlier you become eligible for complimentary upgrades. Much like the United Polaris Lounge Newark (EWR) and locations at other major United hubs, this lounge puts your standard airport lounge to shame. United Polaris Lounge Chicago Quiet Suites (Sleeping Rooms) Four daybeds are available. (See full menu.) Hopefully the above clears up any questions about accessing Polaris Lounges, though if I missed anything, please let me know. Simply sign into your MileagePlus account and pull up an existing reservation to request an upgrade. The catch is that Polaris Lounges also have really strict entry requirements. The Polaris Lounge was primarily designed with the solo business traveler in mind: a highlight of the lounge is the numerous semi-private seats that feature personal lighting, USB and power outlets, a coat hook, and a pull-out marble tray that can be used for laptops or eating. There are just 10 tables total inside this undersized dining room, with room for about 20 people total maybe 25, if you really pack in a few families. Let's look closer. Polaris Lounges are only accessible to business and first-class passengers flying United Polaris or business or first class on Star Alliance partners. From there, the lounge opens into something of a massive horseshoe, with seating on either side and a long string of clever, cozy work pods positioned at the center. Don't get confused because there is a United Club lounge next to gate C16. The ratio of staff to passengers is impressive, and demonstrates Uniteds commitment to offering personal service. They're very similar to the day beds at the United Polaris Lounge Newark: Not quite a bed, but a nice, quiet spot to relax for a bit. Unfortunately, you cannot bring guests with you into the Polaris Lounge and passes are not available for purchase. You have to be a PAID business class passenger, no miles. Its garnished with cucumber zest and mint and served over ice. The United Polaris Lounge Chicago is open daily from 6AM until 9PM, and it's located in Terminal 1, Concourse C, near gate C18. At 28,128 square feet, featuring 440 seats, and spanning across two stories, the lounge is almost three times larger than the former United Club it replaces, twice as large as the Polaris Lounge at Chicago O'Hare, and sports some of the airport's best views.. If you're traveling for business to international destinations, depending on your class of service and/or mileage plus status, you may qualify to go this Polaris lounge is a new thing. It took a few minutes to get a dessert order in as the Dining Room filled up, but I eventually got a salted caramel budino think custard. on long-haul international flights are allowed complimentary lounge access before departure, during connections and upon arrival. The lounge is 16,300 square feet, putting it in the middle of the pack as far as size goes. Bigger is almost always better when it comes to airport lounges. So when the lounge starts buzzing, getting a table can be a serious challenge. With the airline lounges at O'Hare International Airport, travelers belonging to different airline clubs can find a quiet environment to work or relax before their flight. This site does not include all credit card companies or all available credit card offers that are on the market. Pictures dont do it justice. The Polaris Lounge welcomes exclusively United Polaris business and first class customers, as well as Star Alliance premium passengers departing on international flights (Canada and Mexico excluded.). Everything here is first come, first served there's no way to reserve a shower in advance. Not even a transcontinental flight in United's fancy new Polaris business class seats will cut it. United Club members, United Club one-time pass holders, andMileagePlus elite members traveling in economymay not use Polaris lounges unless they meet one of the access conditions. 10000 West O'Hare Avenida Near Gate C18, Chicago's O'Hare Airport, Chicago, IL 60666-6000 + Add phone number Website. To see the full list of Star Alliance-affiliated lounges, go to the Star Alliance website. The lounge is spacious, light, and airy. airline?!. This site does not include all credit card companies or all available credit card offers that are on the market. The United Polaris lounge at ORD is located in Terminal 1 in Concourse C inside of security, right next to gate C18 which was perfect as that was my gate. There is also a United Club lounge next to gate C16, so just be sure to not confuse them or you will likely be quite disappointed after reading this review! United Polaris Lounge accepts credit cards. 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Servers roam the room offering drinks, and staff members offer proactive assistance. Lets go over the very basics of each of these lounges, including their locations, hours, and square footage.
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