vistana cancellation policy

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Pursuant to section 1.7.a., the Company reserves the right to revoke, cancel or suspend a Members Elite membership status (including Lifetime Elite Status), any Loyalty Program Membership, Award, and/or any and all unredeemed Points or Miles, or take other action at its discretion, at any time with immediate effect and without written notice if the Company believes the Member has (a) violated any of the Program Rules, (b) failed to pay any bills or accounts due to the Company or a Participating Property or any ownership related fees owed to Marriott Vacation Club properties, Marriott Grand Residence Club, Sheraton Vacation Club, or Westin Vacation Club properties, or The Phoenician Residences, a Luxury Collection Residence Club, Scottsdale, (c) acted in a manner inconsistent with applicable law, regulations or ordinances, (d) engaged in any misconduct or wrongdoing in connection with the Marriott Bonvoy Loyalty Program, including without limitation, involving Point credit, Mile credit, Award use, or Member benefits, or (e) engaged in abusive, fraudulent, inappropriate, or hostile conduct in connection with the Marriott Bonvoy Loyalty Program, the Participating Properties or their guests or employees, or the Company or its employees. if an Elite Member has a confirmed reservation, but is relocated from the property upon arrival, the Participating Property will pay the Ultimate Reservation Guarantee compensation in place on that date under the Program Rules. Points/Miles and Elite Night Credit for a room shared by two Loyalty Program Members will only be awarded to one Loyalty Program Member. 1.2.d. They do not participate in Points or Miles earning, Points redemption, on-property Member benefits (as outlined in Sections 1 and 4), or Marriott Bonvoy Events. This benefit only applies to the one (1) guest room in which the Platinum Elite Member is staying. iv. For example, an eligible Member who qualifies for an Annual Choice Benefit in 2023 and selects five Elite Night Credits in 2024 before the January 7 deadline will have those nights credited to their 2023 total. Transferring Points to Accounts of Family or Friends. Lifetime Elite Membership. Season: Platinum Members can earn Lifetime Elite Status through the following criteria: i. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Restricted StarOptions are very similar to the holding account model that is used in Marriott Vacation Club, or Disney Vacation Club. iv. Combining Membership Accounts cannot be done at Participating Properties, through the Mobile App, or other booking channels. (7)One Suite Night Award is required per room per night. Effective January 1, 2022, Qualifying Charges on completed Stays in a Qualifying Period at Homes & Villas by Marriott International will be applied to the Ambassador Elite Annual Qualifying Spend (as described in 4.3.e). I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. Standard rooms available for Award Redemptions vary between Participating Properties and Participating Brands. Participation in and availability of PointSavers Awards are at the discretion of Participating Properties. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. Subject to applicable law, a Members membership in the Loyalty Program will terminate automatically upon the Member filing for bankruptcy or otherwise being subject to a bankruptcy proceeding. If a Participating Property is unable to fulfill this Guaranteed Room Type benefit, Platinum Elite Members and above will be compensated (see below): ix. Free cancellation deadlines are in the property's timezone. The Company may terminate any of the Loyalty Program in whole or in part, in any jurisdiction on less than six months' notice if required to do so by applicable law. Marriott Bonvoy - Titanium Elite: 75 Qualifying Nights and higher. 3.6.e. The Loyalty Program, Points, Awards, and other related benefits and services are the sole property of the Company, and are not the property of Members. Elite Members will earn a bonus on their base earning for Marriott Bonvoy Events, which allows them to earn more than the 60,000 Points base earning maximum as follows: i. Once Points have been purchased, no refunds will be permitted. An Elite Night Credit is only earned on a night during a Qualifying Stay as described in 2.1.d (Qualifying Night, or for more than one night, Qualifying Nights). A Vacation Club Member will retain his or her Elite status, provided that such Vacation Club Member: (i) maintains his/her membership level through ownership of MVC Club or VSE Resort timeshare interests and/or enrollment in the Abound Exchange Program; (ii) is current in all maintenance fees, Exchange Company dues, fees, taxes, and other payments; and (iii) is current in any other payments owed to any Vacation Club Entity, including payments related to the financing of an MVC Club or VSE Resort timeshare interest. Eligibility to Receive Benefits. Member information will, in each case, only be disclosed for one or more of the following purposes: 1) in order to better service the Membership Account and the Members preferences by keeping the Member informed of Account status and activities through printed or electronic statements; 2) to assess a Members entitlement to benefits; 3) to collect and process Member charges incurred at the Companys facilities; 4) to offer a Member additional products and services; 5) to send periodic satisfaction or market research surveys; and/or 6) to offer a Member products or services from select reputable companies with whom the Loyalty Program has a strategic relationship because the Loyalty Program believes their offerings will be of interest to the Member. Points Advance. iv. Ambassador Elite If for some reason we're unable to honor your reservation, we'll pay for your accommodations that night at a nearby hotel and compensate you for the inconvenience. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window. In using this site, you agree to the terms and conditions listed below. 1.6.d. Enhanced Room Upgrades are subject to availability and are identified by each Participating Property. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Vistana has several complaints on the internet and has been reported to the better business bureau several times as of 5/6/19. More information on Marriott Bonvoy Boutiques can be found here. Qualified guest room charges earn Points or Miles for the Member whether they are paid for on a master account or paid for by the individual guest in the room. Points cannot be earned on any other purchases at hotel outlets or for hotel services. 3.6.c. Ambassador Service is a benefit that permits an eligible Member to receive certain additional benefits as further describedhere. Due to the nature of the MVC Club and VSE Resort properties, the following special conditions apply to their participation in the Loyalty Program. v. With a Gifted Award Redemption Stay neither the Member nor the recipient will earn any Points/Miles, Elite Night Credit, Qualifying Nights, or Qualifying Stays in connection with such Gifted Award Redemption Stay. Jensen Beach is the perfect getaway for boutique shops, vibrant nightlife and miles and miles of smooth sand. 2.5.d. The promotional code may be terminated or modified at any time and without any liability to the Loyalty Program. Member Rate is applied to the Participating Property's lowest applicable available public rates for non-Premium Rooms (as defined in Section 3.3.e). Canceling a Reservation Greater than 60 Days from Arrival If you are seeking to cancel your reservation, you may do so without penalty or fee. Employees of the Company and associates working at Marriott owned, leased, licensed and managed locations (collectively, Managed Associates, and individually an Managed Associate) may participate in the Loyalty Program through: (1) a Membership Account identified as an Managed Associate ("Managed Associate Membership"); (2) timeshare ownership in Marriott Vacation Club, Marriott Grand Residence Club, Sheraton Vacation Club, Westin Vacation Club, or Vistana Residence Network (see Section 7.2); or (3) with an active Marriott Bonvoy co-branded credit card account where available. Taxes. Privacy & Cookie Statement | The Loyalty Program will only disclose Member information to: the Company, person(s) authorized by the Member; franchisees, fulfillment houses, email service providers and mail houses that process mail for such entities; Authorized Licensees (as defined in the Companys Privacy Statement); and marketing companies that provide services to the Company. Charges incurred during a stay in a guest room at a Participating Property by a Member on his/her folio and up to two (2) additional guest rooms, including, without limitation, charges for: B. The Best Rate Guarantee offered by the Company does not apply to purchases made through the Platform. Marriott Bonvoy Brilliant American Express Card The Terms and Conditions are subject to changes as may be made by TSAL from time to time. More information about participating locations by geographic area can be found below: 3.5.a. When applying a Free Night Award to a night of a Points Advance Redemption Reservation, Members are able to redeem or purchase up to 15,000 Points to expand the value of such Free Night Award. The price for Paid Upgrade Award varies by Participating Property and will be charged to the folio during the Members stay. Nothing in these Program Rules will limit Company from exercising any legal rights or remedies that it may have. Elite Night Credit will be earned on completed stays booked through the Platform, whether it is paid for or purchased with Points. A Member may earn Points and receive special discounts with Hertz where available when booked throughhere. Failed to pay any hotel or other bill when due to the Company or a Participating Property or failed to fulfill a Marriott Vacation Club, Marriott Grand Residence Club, Sheraton Vacation Club, Westin Vacation Club, or The Phoenician Residences, a Luxury Collection Residence Club, Scottsdale, financial obligation; C.Acted in an inappropriate, fraudulent, abusive or hostile manner; D.Breached or violated any of these Program Rules or theWebsite Terms of Use; E.Fraudulently claimed eligibility to earn benefits through Marriott BonvoyTMEvents; or. Effective March 28, 2023, Members will not be able to book an Award Redemption Stay reservation with an insufficient Points balance (hereinafter referred to as "Points Advance Redemption Reservation"). (e)Suite Night Awards cannot be applied to a reservation once the reservation has been checked-in to a Participating Property. Points redeemed in connection with these partners are subject to the Loyalty Program Rules along with any applicable terms and conditions of the partner. 2.1.c. The Member is responsible for paying all such taxes and for making all applicable disclosures to third parties including, without limitation, the party who paid for the transaction from which the Member earned Points. Members are responsible for all applicable taxes and service charges associated Paid Upgrade Awards. A new Member will not receive any Points or Qualifying Nights for Elite Status for any Stays or Qualifying Events that occurred prior to the Pre-Enrollment Period, even if he/she was a member under a loyalty program offered by the Company other than the current Loyalty Program, except for Stays and Qualifying Events at Participating Properties that are incurred and paid for during the Pre-Enrollment Period. Member Rates are available at Participating Properties and Brands except at Atlantis, Paradise Island, Bahamas, The Cosmopolitan of Las Vegas, Design Hotels, Homes & Villas by Marriott International, and Ritz-Carlton Reserve. Members do not earn Points or Miles on Stays at a Non-Qualifying Rate at participating Design Hotels even if they incur Qualifying Charges such as for incidental spend. This benefit is subject to availability on the day of arrival and is limited to a Member's personal guestroom at no additional charge. Vistana's Beach Club ideally places guests only a short distance from scenic boat cruises and deep-sea fishing. To redeem Points at one of the participating restaurants and bars, Members are required to show a valid form of picture identification to match their Membership Account name. The St. Regis Residences do not participate in the Loyalty Program. 1.5.a. Your use of this material is prohibited unless specifically authorized in these terms and conditions, and may violate rights of publicity, trademark or copyright laws. Member Rates. Award Redemption Stays Outside United States. Any unused Free Night Award will be forfeited. Vacation Club Members who, through their ownership of MVC Club timeshare interests and/or ownership of VSE Resort timeshare interests and membership in VSN, or through enrollment of their timeshare interests in the Abound by Marriott Vacations Exchange Program (Abound Exchange Program), as applicable, (A) achieve a Standard or Owner level of membership, may be offered Marriott Bonvoy Gold Elite status, and will not be subject to the Gold Elite Minimum Requirement to maintain Gold Elite status every year; (B) achieve a Select or Executive level of membership, may be offered Marriott Bonvoy Platinum Elite status, and will not be subject to the Platinum Elite Minimum Requirement to maintain Platinum Elite status every year; and (C) achieve a Presidential or Chairmans Club level of membership, may be offered Marriott Bonvoy Titanium Elite status, and will not be subject to the Titanium Elite Minimum Requirement to maintain Titanium Elite status every year. Lifetime Elite Status only provides a Member with Silver Elite, Gold Elite, Platinum Elite, or Titanium Elite status and protection against the forfeiture of Points even if the Lifetime Elite Member is inactive. All 50-Night Annual Choice Benefit selections are final and may not be changed after they are made. A Member may switch from earning Points to Miles, or vice versa, before a given Stay by updating his or her Membership profile or by contactingMember Support. Ambassador Service. (B). . Members who use their Marriott Bonvoy co-branded credit card for purchases through the Platform will also receive their bonus Points in their Marriott Bonvoy Account at the same time. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. (6) Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the US$1,000 discount promotional code is the Member who earned the Annual Choice Benefit. late cancellation fee or no-show fees for not checking in for guaranteed reservations even if the reservations were paid in full), mandatory or automatic charges (e.g., resort charges) and other applicable charges, including certain room and other taxes and fees that are not part of a qualifying all-inclusive room package rate; in certain limited cases, taxes, service charges, gratuities, and/or fees related to other incidentals charged to the room bill, as well as taxes, service charges and gratuities that are part of a qualifying all-inclusive room package rate, may be eligible for Points; and (D) charges outlined in Section 8.1 for Homes & Villas by Marriott International. From Sheraton hotels to Westin hotels, the options of timeshares are countless however Vistana Timeshare . You will be subject to the third partys terms and conditions and privacy policy. TownePlace Suites - all locations. This benefit applies to the following brands (resort properties excluded): JW Marriott, Marriott Hotels, Delta Hotels, Autograph Collection, and Renaissance Hotels. Personal Profile. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter, Guest accommodations are sealed after cleaning, Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott), Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Cashless transactions are available for all charges at the property, Protective shields in place at main contact areas, Guest rooms kept vacant for 24 hours between stays, Personal protective equipment worn by staff. Marriott Bonvoy Business Credit Card from Chase- Learn More, 6.3.a. 3.3.f. (b)Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Points or Miles are awarded using a published rate of exchange in effect at time of conversion. The Ritz-Carlton - all locationsexcept for: The Ritz-Carlton, Millenia Singapore A Member must promptly notify the Company in the event that (i) he/she is not eligible for any reason, including, without limitation, pursuant to any applicable laws, gift policies or incentive policies, to earn Points, Awards, Elite Membership Status, or any other benefits that a Member may earn under the Loyalty Program, or (ii) his/her Member Account has been credited with any Points, Elite Membership Status, or any other benefit that a Member may earn under the Loyalty Program that he/she has not earned or is not eligible to earn. Any such changes may affect a Members ability to use the Miles he/she has accumulated. Upgrades are subject to availability and identified by each Participating Property. The Fairfield Bed. There are limited exceptions to the restriction on the transfer of a Members Points to the accounts of friends or family, provided both Accounts are in good standing. If a Member has any questions about the Loyalty Program or these Program Rules, the Member should contactMember Support. (8) Suite Night Awards are required for each night of the stay including any nights that may be designated "free" such as the Stay for 5, Pay for 4 Offer. Vistana -- another group that falls under the Marriott Vacations Worldwide umbrella -- says that it's "committed to monitoring the current situation and will make adjustments as necessary" when it comes to changes and cancellations. The Member requesting the Instant Redemption Award must have the total Points value required to purchase the Instant Redemption Award requested available in his or her Membership Account at the time of ordering. Wheelchair accessible (may have limitations), Front desk staff will greet guests on arrival. Available in some public areas: Free WiFi. (10)Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used. While we dont know when this will pass, we know that it will.
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