soft surroundings going out of business

In some cases, it may make sense to file for business bankruptcy protection. It started in 1999 as a shopping catalog. Since Missouri voters approved recreational cannabis sales, companies have added thousands of workers to grow, process, market and sell their . My wife has shopped at this store from the catalog for many years. As stated in our first communication we did cancel the order that the customer called us about. Retail Assistant Manager 13 reviews. ; Nashville, Tenn.; and The Villages, Fla. Soft Surroundings is a fashion retail business. Overview of Soft Surroundings Soft Surroundings was founded in 1999 by Robin Sheldon. Soft Surroundings, a women's apparel and home furnishings retailer, has plans for a large expansion in its number of stores this year. first order shipping is automatically applied. Taking what the company learned through the Nudge platform, Soft Surroundings was able to replicate those best practices at other locations. The gift card was sent to the email address provided *************** on 5/8/2020 at 9:59 pm CST. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Balloon Blackout Drapery Panel $119.95 to $179.95 Top Rated. Our Customer Service hours are: 8am-9pm CST Monday-Thursday 8am-4:30pm CST Friday. Closing your business is rarely easy, but doing so deliberately can help you avoid legal liability down the road. Catchers once in a lifetime lunge saves Cardinals, The world watches (and makes donations) as St. Louis bald eagle raises eaglet from a rock, Governor threatens to keep Missouri lawmakers in session over transgender rules, Barat Academy in Chesterfield to close after years of financial troubles, Four young people die in Old Monroe head-on crash, Court records online include private information for thousands of Missouri residents, Archdiocese releases third draft of proposed changes to St. Louis parishes. Superga Classic Canvas Mule $69.00. I never received a response from any if the emails. Customer Reviews are not used in the calculation of BBB Rating. I explained the nature of my concern one more and left a request for them to call me. See details. But the furniture and other home & decor items are what made my eyes light up. PitchBooks non-financial metrics help you gauge a companys traction and growth using web presence and social reach. And a refund check has been mailed to her. I have lived at this address now for over 2 years. Founded in 1999 and headquartered in Maryland Heights, Missouri, Soft Surroundings is a lifestyle brand and retailer of women's apparel, home, and beauty products. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. contacted us because the wrong size was ordered. Is Golden Flake Going Out Of Business in 2023? We are processing the customers request for exchange 6/20/2014. It continued to install a bold retail expansion strategy. I will never purchase from this company again and would not recommend them to anyone. You will need to take this step in every state where your company is registered to conduct business. About Nudge RewardsWe're on a mission to connect experience-driven brands with their frontline employees in meaningful ways that drive their performance potential. We have created a full refund of the item sent in the incorrect As an illustration, Walmart has taken cost-cutting measures. Westfield Annapolis has something for the whole family with your favorite shops for fashion, beauty, dining and entertainment. About Soft Surroundings Founded in 1999 and headquartered in St. Louis, Missouri, Soft Surroundings is a leading aspirational lifestyle brand offering unique solutions to today's active. Soft Surroundings Announces Majority Investment From Brentwood Associates, announced that it has sold a majority interest in its company. Sign Up For The Tinley Park Mom Newsletter to receive exclusive updates and deals only for subscribers, delivered to your inbox. Brentwood focuses on investments in growing businesses where it is able to leverage its extensive experience in areas such as: branded consumer products; consumer services; direct marketing, including direct mail and e-commerce; education; health and wellness; restaurants; and specialty retail. first order was $21.64. The website indicated that only e-cards were available, so I provided her email address. When the customer Bernie Mev Venti Summer Slide $74.95 Top Rated. and will be shipping the Tiki Town Dress Smally Missy on June 2 via FedEx 2nd Day Air. Later corrected this, but behaved as if that was okay. Is Misen going out of business in 2023: who owns it now? Report your business closure by contacting your state's Secretary of State or other business authority, as discussed more fully above. If possible, give your employees some notice. News / Soft Surroundings Announces Majority Investment From Brentwood Associates, January February March April May July August September October December, January February March May June July August September October November December, January February April May June July August September October November December, January February March April May July August October November December, April August September October December, February April May July August September October November December, January April May June July September October November, January February April May June July August September, April May June September October November, 11150 Santa Monica Blvd. Soft Surroundings expanded its direct-to-consumer business under Brentwoods ownership. I work hard to obtain and Shop, and that is to me $100.00, I am unable to reach the Merchant. 1900 Preston Road, Suite #185. Soft Surroundings Complaints Complaints Soft Surroundings Catalog Shopping View Business profile Need to file a complaint? On May 22, 2020, I returned some items (in 2 separate shipments) to Softsurroundings using the return label they provided. Photo by Chris Lee, clee@post-dispatch.com, FILE PHOTO: Exterior of the Soft Surroundings store in The Boulevard retail district on Tuesday, Jan. 26, 2016, in Richmond Heights. It was achieved by expanding its catalog distribution and introducing a new household goods catalog. It has happened once again and I'd like to get my refund without having to go thru this hassle, I am owed $76+ However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Near Swarovski is the former Soft Surroundings rental space. *******************************************************************************************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I have purchased 2 king bed skirts and 6 drapery panels in the raw silk. The growth of internet shopping and the companys failure to reduce expenses and boost income appear to be the main causes of such issues. Founded in 1999 and headquartered in St. Louis, Missouri, Soft Surroundings is a leading multi-channel marketer and aspirational lifestyle brand offering unique solutions to todays active woman who has tremendous demands on her time and craves interludes of comfort, romance, and relaxation in her life. Note that complaint text that is displayed might not represent all complaints filed with BBB. Our system did calculate the shipping tax into the order when This is unacceptable. Rather than scaling with new stores at a rapid clip, Soft Surroundings got its start in 1999 as a catalog business and shortly thereafter started selling its products online. When typing in this field, a list of search results will appear and be automatically updated as you type. I called **************** and advised the man of my problem. The good news is that in most states, dissolution forms can be filed electronically. The customer had placed a second order on her own online for one of the items she had canceled from a previous order. Our mobile solution is powered by behavioral theory, social mechanics, and gamification, offering a truly unprecedented way of impacting key business drivers while delivering insights that matter. We have also sent a copy of the gift card to the purchasers email address *******************. Soft Surroundings, a women's apparel and home furnishings retailer, has plans for a large expansion in its number of stores this year. Whatever the reason for shuttering your company, you'll likely have some questions about how to proceed. Today, I am worried about the second return I have sent them on June 11, 2020. Unauthorized use and/or duplication of this material without express and written permission from this blogs author and/or owner is strictly prohibited. After waiting 3 weeks for a refund or a response and receiving neither I called customer service multiple times on multiple days I heard a recording saying they were not taking calls at this time. Due to the Global Pandemic returns are taking up to an additional 2 weeks to process. What happened? Told me an item was out of stock when it was not and then when I pointed out that it was out of stock sent me the wrong size. Which was reasonable but when you add the taxes and shipping it was an additional $ 16.00 S/M. Nevertheless, due to financial issues, the business has had to close many outlets recently to stay afloat. Employees at Soft Surroundings have been affected by the companys financial difficulties. 3 complaints closed in the last 12 months. Los Angeles, CA 90025, Recruiting In every manner we can, we wish to assist her.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'discontinuednews_com-medrectangle-4','ezslot_2',153,'0','0'])};__ez_fad_position('div-gpt-ad-discontinuednews_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'discontinuednews_com-medrectangle-4','ezslot_3',153,'0','1'])};__ez_fad_position('div-gpt-ad-discontinuednews_com-medrectangle-4-0_1');.medrectangle-4-multi-153{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. SoftSurroundings.com | Our Stores | Pricing Policy | Customer Care . With significant experience in both investing and brand building, Brentwood is a value-added partner with entrepreneurs and executives building world-class companies. Excerpts and links may be used, provided that full and clear credit is given to "Stephanie Pyrzynski" with appropriate and specific direction to the original content. Her refund of $21.09 will post to her original form of payment in the customer was not satisfied with the explanation. Store managers had a means of identifying areas of opportunity and operational improvement, accelerating ramp-up plans as they shared insights in real time. Other retailers have used similar strategies to survive. We immediately BBB Business Profiles are subject to change at any time. If you have questions about closing down your business in light of COVID-19, you can access free legal advice and essential documents in the Coronavirus Legal Center. The IRS website provides resources for small business owners who are closing their doors for good, including forms used to report asset sales and transfers. On the receipt of my order the invoice, it does not have my address. Is Soft Surroundings going out of business? Soft Surroundings Soft Surroundings Reviews 104 Poor 1.8 VERIFIED COMPANY www.softsurroundings.com Visit this website Write a review 1.8 total 1-star Filter Sort: Most relevant DP Denise pascal 11 reviews US Updated May 18, 2021 DELAYS, delays.. Something has changed there in the last 5 years. I would like to get my money back, regardless of whose fault it is.. registered mailed would work, but not all these empty stalling promises to "check on it" . received payment.Can you help resolve this? it was placed which is why the total given originally to the customer on the As a courtesy we have refunded the customer and she can expect to see the refund post to the original form of payment within 7 days. I waited and having received no payment, called again on the 16th 0f July and was again told that they would check with bookkeeping and call me back. However when the customer clicked Apply & Order button online, she was agreeing to the terms of our return, exchange and cancellation policies. Its really provided us with a great road map on where we need to be and where we need to go.. Soft Surroundings consumers are served via an omnichannel marketing and operational infrastructure. As of June 13, 2020, neither one of us has received the gift card. www.softsurroundings.com system detected there was not a shipping charge and should not have any mentioned the shipping being charged again we removed it before the order was shipping tax applied which is why the order total changed t0 $21.09.
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