Fill out the form below and an Optum specialist will be in touch soon. Call 1-800-711-4555, 5 a.m. 10 p.m. PT, Monday-Friday and 6 a.m. 3 p.m. PT, Saturday. You can call us toll-free at 1-855-427-4682 or at the number listed on your medication label. If you are a prescriber or pharmacy, get in touch with us here. Customer service, home delivery: 1-800-356-3477 Pharmacists: Available 24 hours a day, 7 days a week to answer questions or address concerns from OptumRx home delivery customers. Let us help you find what you are looking for. Click thislinkto leverage theAMA's video seriesto educate your staff about the advantages of ePA. Set up your account at optumrx.com and choose which medication you want to move to home delivery. Call UnitedHealthcare at: Medication is often one of them. Call for patient support, or email or sign in to your account. Call our dedicated fertility team at 1-877-358-9016. Have a question or need assistance? Callor visit the Live and Work Well website. Track your home delivery order Refill a home delivery prescription Refill a specialty prescription Sign in to Optum Specialty Pharmacy Go to member site to sign in or register for an account, Plan through your employer? For prior authorization or exception requests, call. maximum times a patient is to test daily), Verify collaborating / supervising physician information is included as required by your state for midlevel practitioners. 28 0 obj <> endobj Have other questions about Optum Home Delivery? Contact your representative directly or get your financial support questions answered. Read more Set your own customized notification schedules with the My Medication Reminders tool. OptumRX Prior Prescription Authorization Form. ET, Monday through Friday Get support, answers and expert care for mental health and substance use disorders. We offer other various resources to help support your understanding and use of ePA. **The ePA solution supports all forms of PA and formulary exception requests. Call 1-800-711-4555, 5 a.m. - 10 p.m. PT, Monday-Friday and 6 a.m. - 3 p.m. PT, Saturday If you cannot submit requests to the OptumRx PA department through ePA or telephone, click here. Completed refill orders should arrive to your home in about seven business days. Learn more Utilize real-time benefit check Get patient-specific prescription costs, lower-cost options and coverage details right at the point of care through your ERM platform. Refill and manage your prescriptions online, anytime. Stock photos used. Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools. If you are new to electronic prior authorizations (ePA), here are a few benefits to consider: Saves time: Providers who report using ePA submissions on average spend 2.5 fewer hours on PAs per week*, Provides real-time submissions with typical resolutions in less than 5 minutes at no additional cost, Eliminates wait time on the phone or using manual fax forms, Allows renewals to be created from previous submissions, Includes specific clinical questions pertinent to patient plan requirements, Reduces paperwork: Process is eco-friendly, Protects patient health information: Provides secure transmission using the National Council for Prescription Drug Programs (NCPDP) SCRIPT standard, Save time today and submit your PA requests to OptumRx through any of the following online portals:**. Complete an order form and mail it with your written prescription(s) to the Optum Home Delivery pharmacy. OptumRx Customer Service. You can find a list of network pharmacies on OptumRx.com or by using the mobile app. We can even contact your doctor to move your prescription. ET, Saturday, [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]Medicare Supplement Insurance plans hb``````Ab@`ZvCHQ `q d`: Vdqp``gX=! V\[h}L7@H 9 Arkansas Prior Authorization or Exception Request, Verified Internet Pharmacy Practice Sites. New prescription physician fax form Use this form to order a new mail service prescription by fax from the prescriber's office Mail order prescription physician fax form Before you send us a prescription and to minimize any delays or outreach Verify with your patient OptumRx is their home delivery pharmacy Designed for those who have mild to moderate hearing loss, the devices are much less expensive than prescription options. Phone: 1-800-356-3477. You can also Sign in or call the phone number on your member ID card to find your order. In the order confirmation email you received after placing your order. [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]. ET, Monday-Friday Phone: 1-800-356-3477. Optum Home Delivery through OptumRx pharmacy is not available for the AARP MedicareRx Preferred plan (PDP) in the following territories: Guam, American Samoa, U.S. Virgin Islands and Northern Mariana Islands. For support, give us a call orvisit us here. Contact Us | Optum Specialty and Infusion Pharmacies We're here to help you. Choosing medications in lower tiers may save you money. Learn more about this easy way to save money on your prescription drugs at no additional cost. If we need to contact you or your doctor to get more information, it may take longer. Or use the OptumRx app on your smart phone or tablet. Sign in if you already have an OptumRx account. AARP Medicare Plans from UnitedHealthcare, 7 a.m. to 11 p.m. Get answers to your questions here. . Find support and resources for health care providers or learn about career opportunities. 2023 United HealthCare Services, Inc. All rights reserved. ATTENTION: We no longer support Internet Explorer (IE) or certain versions of other browsers. Need to brush up on enrollment basics? Can you help me? You can find prescription medications coverage information for your plan by logging in to OptumRx.com. home page in. Top With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Get help making the right decision when shopping for coverage. Set up text message notifications alerts to remind you to take your medicine. It may be a brand-name product or a generic drug. Providers who are not eRx-enabled will now receive these notifications via secure direct message within their EHR workflow. If you don't want to use the online process, you can contact customer service. Make the most of your Medicare plan's pharmacy benefits. Take charge of managing and ordering your medications. You can talk with your doctor about your PDL and discuss lower cost options to help you find prescriptions that may work with your budget. 3. Set up an online account at optumrx.com to help you manage your prescriptions. Take the guesswork out of managing your prescriptions. Prior authorizations (PAs) help manage costs, control misuse and protect patient safety to ensure the best possible therapeutic outcomes. Optum Rx customer service. Call UnitedHealthcare at: It may take up to 72 hours for your order to display online. For more information about home delivery with OptumRx, visit the OptumRx Education Center. If you are currently taking a maintenance medication, have your doctor give you a new prescription. If you cannot submit requests to the OptumRx PA department through ePA or telephone,click here. We help you find the medication you need at the lowest price available to you. To determine whether any other party or insurance carrier may have responsibility to pay for medical treatment, see ourAccident Information Questionnaire. Prescription Order Form (PDF) (743.42 KB) For more information about home delivery with OptumRx, visit the OptumRx Education Center. 800-562-6223. We emailed the order number to you. View contact options. Let an Optum Specialty Pharmacy expert help you with your specialty medication needs. Go to Pharmacies and Prescriptions to search for a provider list in your area. Claims form: e-form. Prescriptions from Optum Home Delivery should arrive within 5 business days after we receive the complete order. 61 0 obj <>stream Physician contacts. Are you looking for information about purchasing a product or service? Get started with only a few quick steps. For additional assistance, see more ways to get in touch. NOTE: If you are receiving Extra Help from Medicare, your copays may be lower or you may have no copays. To submit a tiering exception, copay waiver, tier cost sharing, or any other cost reductions requests (e.g., HCR), please contact the OptumRx PA department through Our pharmacy offers a number of resources to help you learn how to inject your medication. Call us if you need help with prescription refills, account passwords and other prescription benefits needs. Optum Home Delivery brings your prescriptions to you. Use the tools under Member Toolsto check. specialty_and_infusion_businessdevelopment@ds.uhc.com. It may also help you understand plan requirements that may affect your coverage for a medication. 1-800-356-3477. %PDF-1.6 % Optum guides providers through important upcoming formulary updates. The FDA has said that consumers can expect to save about $2,800 per pair. A plan has been removed from your profile. That's it! Stay up to date on the latest OptumRx information, Arkansas Prior Authorization or Exception Request. Learn more See all solutions Call us at 1-877-342-9352 or visit Optum Infusion Pharmacy General Questions 1-855-427-4682 - available 24/7 Get answers to your questions Billing Questions 1-855-577-6521 For statement questions or to pay your bill Provider Helpline 1-855-427-4682 We can help answer any questions you have Technical Assistance It is in your prescription drug list. Call 988 or 1-800-273-TALK/En espaol 1-888-628-9454. Please order at least 21 days before you need your medicine. Begin using Optum Home Delivery through OptumRx pharmacy today. Commercial: 1-855-842-6337 Medicare Prescription Drug Plan Members (PDP): 1-877-889-5802 Medicare Advantage Prescription Drug plan members (MAPD): 1-877-889-6358 There are some things in life we depend on. View Updates . For current HSA, FSA and HRA account holders, find support at the link below or call us today. Important Information for Georgia Medicaid Members, Stay up to date on the latest OptumRx information. OptumRx Prior Authorization Guidelines and Procedures OptumRx Mail Service Pharmacy Phone Number. If you are an Optum Rxmember, please contact ushere. We'll show you how. Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. The Food and Drug Administration gave the green light to over-the-counter hearing aids last year, and they first came on the market in October 2022. Call OptumRx toll-free at 1-888-658-0539 (TTY 711), any day, anytime. Specialty Pharmacy. 2023 Optum, Inc. All rights reserved. Use your Optum Specialty prescription number to register your online account to: Call us at1-877-342-9352or visit Optum Infusion Pharmacy, 1-855-427-4682 - available 24/7Get answers toyourquestions, Send Email1-855-577-6521For statement questions or to pay your bill, Send Email1-855-427-4682We can help answer any questions you have, Get answers tofrequently asked questions(FAQs)and for technical support, email us. Fax 1-800-491-7997 - Send a complete prescription using the Physician Fax Form. Everything we do centers on getting you the medication you need, when you need it, your way. You can also call the phone number on your health plan ID card to talk to us. DPL-WT Global Pre-Footer. Find medications and lower cost alternatives covered by your plan. Completed refill orders should arrive to your home in about seven business days. Optum Home Delivery (Optum Rx Mail Service) 6800 W 115th St., Ste. For your security, we'll send you a confirmation email and a letter to the name and address on file. Your guide will arrive in your inbox shortly. Find answers to all your pharmacy questions, too. Read more Easily manage your medications, claims, and orders on any device- whether at home or on the go. It is important to know if your prescription is covered by your health insurance plan. No charge for standard delivery to U.S. addresses. Go to Pharmacies and Prescriptions to search for a provider list in your area. endstream endobj startxref How do I find what prescription medications are covered by my plan? Medication is often one of them. Check out our video library . For more information, click here to learn more about the new policy. Step 1 - Begin by downloading the form in Adobe PDF and opening it up in the PDF reader of your choice. Fast, free delivery to your home or office with OptumRx drugstore. OptumRx Customer Service. Your PDL is broken into cost levels called tiers. Call the number on the back of your membership card or call the corporate switchboard, . Effective January 1, 2020, Optum Rx changed how it accepts controlled substance prescriptions. Optum Rx Online Pharmacy & Home Delivery | Optum Pharmacy services Get your medications at a low price, safely and conveniently.
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