national express west midlands fine appeal

The number 77 bus between Walsall and Sutton Coldfield: Most journeys will run between Sutton Coldfield and Streetly (Hardwick Arms) only and will no longer serve Walsall. We are not a party to any such contractual relationship. Paid child fare on train, getting done for fare evasion? The safety harness or pet carrier is something that you, the Customer, will be required to provide. National Express West Midlands Managing Director, David Bradford, said: "We are making small changes to many of our bus timetables to improve the punctuality of our services. Youll need to get a new card if you want to use Swift again. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. You must check the departure location and times shown on the Ticket as it is your responsibility to arrive at the correct departure point by no later than required under Condition 6.6. Your Local Police; Birmingham LPA; Coventry LPA; . (b) Excess or Outsized Luggage: We shall have no obligation to carry Luggage in excess of the permitted amount or size or which doesnt fit into a standard luggage shape (including for example only, sports equipment such as surfboards, skis and fold-up bikes, tents and musical instruments) but we may, at our entire discretion, agree to carry additional pieces of hold Luggage, or outsized items, subject always to space being available and on payment of a charge for each extra or outsized piece. You should check all your Luggage or other items of property at the time of disembarking a Service for any damage and notify the driver or a National Express representative at the time of discovering such damage or, in any event, within 24 hours of the end of your Journey by calling us on 03717 818181. If the number begins with 633597 0112, contact National Express West Midlands instead. Condition 11 will apply to any Luggage or other property left by the detained or delayed passengers. (c) Young persons over the age of two: Young persons over the age of two do not qualify for a Child Ticket and will be required to purchase an adult Ticket. Does anyone know an A/A* essay structure RS 10/15 makers? (c) If you purchase an M-Ticket, it is your responsibility to check the details to ensure that they are correct on the screen before payment is made and it is your responsibility to check at the time of receipt that the text message on your mobile phone screen shows the correct date and time for your Journey. See why over 1.5 million users trust Moovit as the best public transport app. How do I explain to my parents I don't want to do medicine? We will check your Swift card, refund you for your new ticket and send you a new Swift card in the post. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Now you can save on days out across the West Midlands with our local buses. For service updates and diversions follow us on twitter. (iii) Subject to availability only - 2 medium suitcases may be carried each measuring no more than 70cm x 45cm x 30cm and weighing no more than 20kg, free of charge, instead of 1 large suitcase. (d) Fragile items: We only agree to carry fragile items if they are of reasonable size and securely packaged in order to not become damaged in the luggage hold, subject to space being available and any charges being paid if the items are excess or outsized items. 87(National Express West Midlands) The first stop of the 87 bus route is Dudley Bus Station (Stand C) and the last stop is Colmore Row (Stop Sh1). As always you can unsubscribe at any time. On European Services it is your responsibility to load any Luggage which you want to place in the hold on to and off the Coach. Each Penalty Fare Notice should have its own appeal. If there are any items in left Luggage or other items of property which we consider are unlawful, dangerous or perishable or otherwise unsuitable for storage, we shall be entitled to hand them over to the relevant authorities or dispose of such items at any time. (c) Cancellation after Service has begun: If a Service on which you are travelling commences and is terminated before reaching your destination, our liability will be at our option to:-, (i) make suitable alternative arrangements to carry you to your destination on another Coach, which may not have all of the advertised facilities and if you have reserved a seat and the reserve a seat option is not available on the alternative transport refund your seat reservation fee; or. We carry a limited number onboard most coaches. Or did you send off for it after the inspectors saw you? (sms or chat based messages are not permissible). If you could travel anywhere where would it be? That is an ongoing process, overseen by Head of Zero Emission Implementation Vic Duddy. If, after you commence a Journey, you are prevented from travelling further by reason of illness, we will at our discretion permit you to break your Journey at the next available and safe stop, and to resume your Journey on the next Service which has available seats after you become fit to travel again. HOW TO MAKE A PAYMENT. The company is national express. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Oxford European and Middle Eastern Languages 2022 entry. Please read these Conditions (along with any Special Conditions that apply to your ticket) carefully before you purchase a ticket to travel on our coach services. These Conditions will not apply where you are purchasing a ticket to travel on one of the following services: (a) a service supplied by a Third Party Provider where we are acting as a ticket sales agent for the Third Party Provider. Q5:Write a short story about a lonely and isolated place, any tips for improvement? Report anti-social behaviour on public transport, Report a problem with a bus stop or park and ride, your train is delayed by more than 15 minutes, you don't need your season ticket anymore, you have Swift pay as you go credit you don't need, you leave your train season ticket at home and have to buy a daily ticket, Direct Debit tickets - unless your train is delayed, tickets you've bought on the bus, train or tram for travel on the day, bus or nNetwork season tickets valid for less than 4 weeks, West Midlands Combined Authority Corporate Travel Scheme - call 0345 303 6760, National Express Corporate Travel Scheme - call 0121 254 6363, a covering letter with your name and address, valid for 7 days and has at least 3 days left on it, valid for longer than 7 days and has at least 7 days left on it. (c) a service that is subject to its own, separate, terms and conditions of carriage (other than Special Conditions) which shall be made available to you on the website or at the place that you, or another person on your behalf, purchases a ticket for travel on such service. This also applies even if you have reserved one of the front seats and you will not be entitled to a refund of any fee paid for reserving such seat. For those passengers seeking to travel in a wheelchair, we need to carry out the checks listed in our Wheelchair User Guidelines (available from our Assisted Travel Helpline or at https://www.nationalexpress.com/en/help/wheelchair-user-guidelines) to ensure that we are able to provide travel (the Requirements) and we also need to check that the wheelchair is powered by dry cell, or gel-type or lithium batteries only. Reply 2 10 years ago A Tiger Rag 22 Unlikely; as you traveled without a valid ticket. If the select your seat option is not available on the new Service you will be entitled to a refund of your seat reservation fee in accordance with Conditions 9 and 10. fail to produce your Ticket for inspection when asked at any point during your Journey; do not have sufficient battery or signal on your mobile phone or other electronic device to display your E-Ticket (if you have not printed this) or M-Ticket when asked at any point during your Journey. Subject to Conditions 9.5 and 9.6 our maximum liability to you for any loss, damage, liability, cost and expense, whether in contract, tort (including negligence), for breach of statutory duty or otherwise, arising under or in connection with the contract for your carriage on our Services shall not exceed: (a) where Regulation (EU) No 181/2011 applies and we cause loss of or damage to any wheelchair, other mobility equipment or assistive device, the cost of replacement or repair of the equipment or devices lost or damaged; (b) 500 in relation to all and any loss or damage to Luggage or other items of property which is not covered by Condition 9.4(a); (c) the greater of (i) the cost of your Ticket received by us or (ii) 1,000, in relation to all other losses, damages, liabilities, costs and expenses not covered by Condition 9.4(a) or Condition 9.4(b). Any claims in respect of damaged Luggage or other items of property must be received by us as soon as possible after the date you discover the damage to the Luggage or other items of property and, in any case, within 28 days of the date of your Journey. Additional information: 87 has 55 stops and the total trip duration for this route is approximately 68 minutes. (f) Refund charge: We will make an administrative charge of 5 per passenger (or such other charge as we may specify from time to time) for giving a refund and cancelling your Ticket except if the refund is made because of a cancellation or withdrawal of a Service as detailed in Condition 9.2 or if covered free of charge by the Special Conditions. Additional infants aged 0-2 must be paid for. (c) Filming: You shall not, without our prior written consent, film on any Coach or at any Station owned or managed by us for any commercial or professional purpose. 10672329 (England). Travel shops based at bus stations across the Black Country and used by . Andrew Tate arrested for human trafficking, Official UNIVERSITY of BATH 2023 entry thread. You must take care of your Ticket, including by not losing, tampering with or spoiling your Ticket and by ensuring that your mobile phone or other electronic device is sufficiently charged so that a Ticket texted to your phone (an M-Ticket) or accessed via your email (an E-Ticket) can be displayed when boarding your Service and at all times during your Journey. If you are an adult accompanying a child it is your responsibility to ensure that that the child complies with these Conditions and any Special Conditions applicable to their Ticket. The remedies listed above shall be your sole remedies in circumstances outlined in this Condition 9.2 and, except as provided in this Condition 9.2, we shall not be liable for any loss, damage, liability, cost or expense suffered or incurred by you or any third party as a result of any alteration, cancellation or withdrawal of any Service by us. A reservation on a particular Service does not guarantee you a particular seat on a Coach and we may alter any seat which is assigned to you at any time. Failure to do so, may result in the full adult fare being charged. Please select your passenger type first and then add your coachcards. The business also operates Dublin Express services in Ireland, between Dublin city centre and the airport. Environmental policy. Have you received the letter they send you? Depending on the facts of your case, we may or may not have regard to any process followed by, or recommendations of, Bus Users UK. If your ticket is not a Swift or nNetwork ticket, contact the operator for a refund. (c) Wheelchairs, mobility scooters and pushchairs: Folding wheelchairs, dismantled mobility scooters and folding pushchairs/buggies will be carried free of charge in the hold where these comply with Condition 7.2 or, in the case of buggies/pushchairs, they do not exceed 20kg in weight. Please note that we reserve the right to amend this condition 15 at any time up until the day of travel in order to reflect the current laws, government guidance and industry practice relating to Coronavirus (COVID-19) and safer travel on public transport. To be able to pre-select a seat on a Service for which the select your seat option is available, you must have a valid Ticket for the Journey(s) you wish to pre-select a seat on and you may only pre-select a seat between the origin and destination points shown on your Ticket. If your Ticket does not permit travel on a specific Service (for example its an open return) you will need to make a reservation on a particular Service in accordance with Condition 5 if you want to ensure that there is a seat available on the Service on which you want to travel. Until 30th June 2023 Read more Under 18 & Term Plus passes New school term passes are on sale now Buy now Service updates Get today's journey cancellations & the latest updates here Find out more Tickets & prices Plan your journey Frequently asked questions We use cookies to help you with journey planning and relevant disruptions, remember your login and show you Youll also have to pay a fee of 5.50. Commuters have been warned of changes to the National Express West Midlands bus timetables across Birmingham, Solihull and the Black Country from this weekend. A spokesperson for National Express West Midlands said: "Drivers rejected the improved offer of a 14.3% pay increase along with increases to Christmas and New Year's pay and accident pay. If you can't find your journey or it includes a connection please use our journey planner to see full details and book. However, occasionally we may need to alter, delay or withdraw our Services, or terminate a Service once it has commenced, with or without notice and whether before or after you have booked a space (or reserved a seat) on the Service, and to substitute an alternative Service, due to operational reasons or Circumstances Beyond Our Reasonable Control or, in the case of European Services, due to any reason as a result of or in contemplation of Brexit. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. (ii) make suitable alternative arrangements to carry you to your destination by another mode of transport as we consider appropriate and if you have reserved a seat and the reserve a seat option is not available on the alternative transport refund your seat reservation fee. Where possible, small valuable items should be carried on your person and important papers and instruments should be kept in a bag, fitted with a lock as you see fit. You will need to make a reservation for a specific Service in accordance with Condition 5 if you want to ensure that there is a seat available on the return Service on which you want to travel. (d) a reference to writing or written includes email. You will have the option of selecting a High Demand Service, where an option exists, as part of the online booking process and where such an option is selected, You acknowledge that the Journey on the High Demand Service is subject to the following conditions: (a) a High Demand Service will only stop at Stations and stopping points where there is sufficient demand and it may not stop at all of the same Stations and/or stopping points as a scheduled Service; (b)a High Demand Service may not be branded in National Express livery; (c) a High Demand Service may not have some or all of the following features: In order to help ensure the safety of our customers and staff, you must, until further notice, whenever travelling with National Express act in a way which is consistent with helping prevent the spread of Coronavirus (COVID-19) and current government guidance. National Express Corporate Travel Scheme - call 0121 254 6363 Get a refund for a ticket on a Swift card You can only get a refund on a Swift ticket if you register your card online. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. There must also be 3 months validity left on those tickets. Make sure you supply all the information necessary to ensure that your appeal is assessed correctly. Since the Enviro400EVs entered service in mid-2020, a great deal of learning has been drawn from them. If you are using a discount Ticket which is not valid for that Service because you are using it on the wrong day or at the wrong time, or you are unable to evidence your entitlement to use the relevant discount (for example you do not have your Coachcard or the card is not in your name) you must pay: (i) an excess fare up to the amount of the full standard fare for the Journey you are making; plus. An absolute maximum of three chargeable items of Luggage may be taken in the hold (maximum 5 overall) subject always to space being available and the charges having been paid and our agreement to carry the same. As our storage facilities are limited we may only hold on to left or lost Luggage or other items of property for 28 days, after which time we reserve the right to dispose of it in any manner we consider appropriate. Find Timetables. Priority will be given to customers travelling with Luggage within the free limits. Coachcards are not valid on European Services. (c) We will not be liable to you in respect of prohibited items: If you take any prohibited items of property onto any Coach or into any Station, we shall not be liable for any loss or damage occurring to such items for any reason whatsoever, including our removal of such items. You may also use this page to check the status of your appeal. Children under 14 cannot travel alone unless accompanied by an adult (16+). Also involved are Birmingham Community Healthcare NHS Trust, Barnardo's, Spurgeon's children's charity, the Springfield project in Sparkhill, St Paul's Community Development Trust and Your Local Pantry, which runs food hubs in 12 locations across Birmingham and the Black Country. We may at our discretion replace your Ticket in such circumstances; provided that we can confirm that it is still valid and subject to Condition 6.3. Your Ticket is our property and shall be returned to us on request. NX West Midlands's Tweets. Official University of Warwick 2023 Applicant Thread. Your personal data will be processed in accordance with our customer and passenger privacy notice available at www.nationalexpress.com/en/help/privacy-centre. Birmingham, UK (xii) any items which, in our opinion or in the opinion of any driver of a Coach or National Express representative, emits an offensive odour regardless of packing or preservation methods. (c) No seat selection: If you do not pre-select a seat on a Service prior to departure, you may sit in any available and unreserved seat when you board the Coach provided that you move to another seat from the point at which such seat is reserved by another passenger and provided that you comply with any request from any driver of a Coach or National Express representative to move to another seat at any time during your Journey(s). Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. None of our, or our subcontractors, employees, agents or representatives, has authority to alter, modify or waive any of these Conditions or any Special Conditions. Bus 935 provides an alternative between Streetly and Walsall. Value drivers that differentiate us from our peers as a leading operator in this critical sector. And to ensure you get in touch with the right person to help you we have provided contact details for all our main businesses. (a) No liability if you have no reservation: If we cancel or withdraw a Service before it has commenced, and you do not have a place reserved on it, we shall have no liability to you or any third party. If we cancel your Ticket, and/or refuse to carry you on any of our Services, due to your breach of any of these Conditions and/or any Special Conditions that apply to your Ticket, we will have no obligation to refund the fare nor any other liability to you. However, and in accordance with our rights, we will not submit to an alternative dispute resolution procedure operated by the ADR Entity. Group net zero target for Scope 1 and 2 emissions. Modern slavery statement. Reg No. Nothing in these Conditions shall affect your statutory rights. (g) Customers should insure their Luggage: You should fully insure your Luggage and other items of property with reputable insurers for an adequate amount against all usual and normal risks of loss or damage especially if you are carrying valuable items. Helping with your journeys where we can 8am-10pm every day. It is not their Birthday !! In this case, our liability depends on other factors explained below. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. Bus 934 provides an alternative between Barr Beacon and Walsall. The Student Room and The Uni Guide are trading names of The Student Room Group Ltd. Register Number: 04666380 (England and Wales), VAT No. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. This is called Delay Repay. Your Ticket remains our property at all times. (b) Period for which your Ticket is valid: Your Ticket is valid for travel: (c) Expiry of your Ticket: When your Ticket expires in accordance with Condition 3.2(b), it is no longer valid for travel. NX West Midlands. We will not be obliged to give you a refund until we have received your unused Ticket. Alternatively, you can write to us at Customer Relations, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD or via any other advertised address for the purpose. We will normally release any seats (including those reserved, but unoccupied) within 10 minutes prior to the published departure time. Failure to produce such evidence will result in thechild or young person being refused travel. If you are boarding or alighting a Coach at any of these stops, you will only be permitted to bring hand Luggage onto the Coach. The public transport provider has revised the timetables for 36 services across the region to add extra buses to the fleet in a bid to improve services. Need a paper copy? You can print off a copy of the E-Ticket to show to our driver or you can show the driver the E-Ticket from a smart device; EU Passenger Rights Regulations means Regulation (EU) No 1818/2011 concerning the rights of passengers in bus and coach transport; European Service means any network service provided or arranged by us, or on our behalf, for the purpose of carrying persons and their Luggage by Coach where the network service travels outside of the UK and is set out in a timetable published by us; Event Services means any services provided or arranged by us, or on our behalf, for the purpose of providing travel by Coach direct to and/or from various UK concerts, sporting events and musicfestivals which are offered from time to time in addition to our scheduled network; Journey means each journey you are entitled to make on a Service as set out in your Ticket; Luggage means any suitcase or other bag which you leave in the luggage hold of the Coach, bring onto a Coach, or bring into a Station; M-Ticket means a Ticket which can be purchased online or over the telephone from our contact centre and which will be sent to you by SMS, an M-Ticket may also be referred to as an SMS Ticket.
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