microsoft surface data eraser no disk drive found

This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Step 2: Connect a USB flash drive that you want to use as a bootable USB to delete data from the Surface device. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Filed Under: Windows 10 Tagged: Bootable USB, Surface. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. @jans-at After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Thank you in advance. Here are the instructions When I go to build on the USB thumb drive it fails after 5%. There are plenty of applications around to securely erase data from Windows PCs. Thank you. I'm done wasting my precious time on this. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Privacy Policy. Select Yes to continue erasing data on the Surface device. Your daily dose of tech news, in brief. Select X to close Microsoft Surface Data Eraser. Select Continue. Cannot retrieve contributors at this time. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Most likely the SSD is fine. Is it the size of the drive? Surface Devices Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. :::image type="content" source="images/microsoft-surface-data-eraser/fig4-start.png" alt-text="Figure 4. Figure 5. Normally when we dispose of old computers, we pull the hard drive out and have them shredded and the chassis either gets sold or recycled. Turn off your Surface device. By clicking Sign up for GitHub, you agree to our terms of service and 1. Reimage devices containing sensitive data. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] Just strange that all 3 computers do the same thing. Sfc /Scannow Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. The tool comes in handy when you Surface is not booting, and you want to send it to service. I tried surface data eraser but I get an error message that "no disk drive found". Have you Note This means that Microsoft Deployment Task Sequence is specific to these kinds of devices and cannot be used with other devices. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. format fs=fat32 Tap or click OK when the format is complete. Accept or decline the software license terms by typing Accept or Decline. I was able to get that .iso file to work. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. Figure 5. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. No disk drive found. All original components exclusive of the bundled accessories such as the power supply unit, mouse, or pen, must be included when returning your device for service. Unable to power down Precision using power button? Then, take steps to erase all data from the Surface. Microsoft Surface Data Eraser is periodically updated by Microsoft. And if you try a Linux Distro such ashttps://linuxmint.com/ Opens a new windowthen it will be able to install because Linux comes with all the drivers you are likely to need. use only 4GB drive . On our PC, it took less than 2 minutes. What does the BIOS setup show? [LOG[################################################]LOG]!> Unable to continue. Privacy Policy. Begin the Microsoft Surface Data Eraser tool. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Storage spaces drives are virtual, so they are listed after physical drives. a have a problem of formattin using eraser tool. If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. Archived post. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. You are the best person to look after your data. Complete the Microsoft Surface Data Eraser USB creation process. @jaxne we will close this issue. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Decommission a Surface device from corporate or organizational use. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Prepare a Surface device to be sent for repair. MakeWinPEMedia /ISO C:\WinRE_amd64 C:\WinRE_amd64\dataeraser_x64.iso, wait few seconds to complete, now iso file created in C:\WinRE_amd64\, @RAJU2529 Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Can I send the faulty SSD by itself for a replacement or upgrade? b. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Welcome to the Snap! downloading link for few ARM64bit surface pro devices Also, this site is intended to help improve the quality of the technical documentation of Microsoft Docs through user contributions and feedback. Be sure to format the usb as fat32 before you copy over the recovery image. ]LOG]!>. Bonus Flashback: April 28, 1998: Spacelab astronauts wake up to "Take a Chance on Me" by Abba (Read more Last Spark of the month. I run the tool and it was detected that Pendrive Successfully , and i followed onscreen instructions. Wipe the partitions first as Valuvanee suggest. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. to your account. Decommission a Surface device from corporate or organizational use. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. I am trying to create a multibootstick with the latest eraser tools and need a ISO for that @RAJU2529 can you maybe share how you managed to create an iso out of the created usb stick (the one the microsoft tool created). To boot your device from the USB stick follow these steps: a. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. I can get it to boot into a USB clean install of windows 10, but its not recognizing any drives. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Figure 6. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Press and hold the Volume Down button. Reimage devices containing sensitive data. Confirm USB drive of at least 4 GB is connected. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, @DanRev0519 . Dell rebuild via PXE boot 'no bootable device found", https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser. Note that you need the 64bit version. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. In this video I look at using the Microsoft Surface Data Eraser to make a UEFI Bootable USB that can be used to Securely Wipe a Microsoft Surface. I've been doing help desk for 10 years or so. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Complete the Microsoft Surface Data Eraser USB creation process. Press and hold the volume up button. You signed in with another tab or window. You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. if still you gets problems means. Already on GitHub? This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool, Download PC Repair tool to quickly find and fix Windows errors automatically. Repurpose a Surface device for a new user. It is required for docs.microsoft.com GitHub issue linking. Press and hold the Volume Down button. Partition to be erased is displayed in Microsoft Surface Data Eraser. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. downloading link for few ARM64bit surface pro devices Linux gparted and check the SMART values of your SSD". I will try this as soon as I am home. Continue to hold the volume-up button. The bootable USB will be ready in less than 5 minutes on most modern PCs. Does Microsoft repair the Surface I have sent in, or does it replace the device. Here is the downloadable bootable .iso link google drive Doesn't show anything besides settings toggles. Begin the Microsoft Surface Data Eraser tool. I tried using bootable USB but i get an error message that 'there is a problem recovering your PC'. Choose the account you want to sign in with. @jans-at . Tip To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). No need to physically destroy the storage unless you have some high compliance requirement that demands it. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. You can get to the UEFI BIOS by doing the following: UEFI BIOS is pretty basic. Does anyone know of the download location for the driver? Last Updated on September 28, 2020 by admin 1 Comment. This really helps out :). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. USB thumb drive selection>"::: The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Figure 5. I tried the downloaded Surface_Data_Eraser_v3.7.137.0.msi file from the MS downloads page and installed it on 3 different windows computers. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. copy the folder "usbimage.zip" to desktop I don't think anything crucially private or important is on it. i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. Most Surface models don't have removable storage media. open cmd with admin rights type the following Select Success. tomorrow morning I will upload to Google drive. These models include: Internal components can'tbe serviced individually. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Figure 2. To boot your device from the USB stick follow these steps: a. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. :::image type="content" source="images/microsoft-surface-data-eraser/fig2-continue.png" alt-text="Figure 2. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. Complete the Microsoft Surface Data Eraser USB creation process. Getting frustrated with this Surface unit. Then your Surface is sent back to the service center technician to have the data removed. Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. Surface Pro 7 Surface Laptop 3 Cause This issue occurs because some Surface devices that have 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Diskpart doesn't lend much help unless there's a command I'm missing - list disk shows nothing. Press and hold the Volume Down button. . The Microsoft or Surface logo appears on your screen. Do the USB drives have to be preformatted in a special format? If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Reply NDLunchbox Additional comment actions We have gone through our first lifecycle of Surfaces in our environment and removing he drives before disposal is not that simple of a proposition. This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] [!TIP] I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. Select X to close Microsoft Surface Data Eraser. Sign in To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. @RAJU2529 yes correct. I am done troubleshooting this Microsoft utility that should've just worked. If you use older deployment or disk configuration tools that do not support the storage spaces it can break a single storage-spacedrive into two separate drives. Well occasionally send you account related emails. Turn off your Surface device. Doesn't show anything besides settings toggles. Are you sure you want to create this branch? If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. For easy usage i will create bootable Microsoft Drive data eraser tool.iso file and then i will upload online and then i will paste the link here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. @jans-at Today just now i successfully created a bootable iso file for 64bit. Step 2: Next, you need to prepare the Surface device to boot from USB. @DanRev0519 . That said, the Surface Eraser bootable USB can be prepared on any Windows running PC. I tried surface data eraser but I get an error message that "no disk drive found". To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). retry create bootable usb pendrive. I also tried two different USB drives, both are 16GB drives.
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